{"id":1203657,"url":"https://alion.io/job/arthrex-sr-business-systems-analyst-validation-csa-governance-process-support","title":"Sr. Business Systems Analyst - Validation (CSA) Governance & Process Support","company":{"id":12664,"name":"Arthrex","domain":"arthrex.com","url":"https://alion.io/company/arthrex","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Naples, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":787},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"ML-Agents","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-09-24T22:28:16Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Requisition ID:\n67455 \n\n Title:\nSr. Business Systems Analyst - Validation (CSA) Governance & Process Support\n\nArthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Sr. Business Systems Analyst - Validation (CSA) Governance & Process Support to join the IT team responsible for supporting Quality Systems, Regulatory Affairs, Product Development, and Research business teams. The IT Quality team governs and provides guidance for a variety of IT processes supporting the Arthrex Quality Management System (QMS), including Non-Product Software Validation (inclusive of both traditional programmatic software, and AI/Machine Learning models, functions, and features), IT Change Management, and other processes supporting validation and the software development lifecycle. Excellent communication, analytical, and technical project management skills are essential. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.\n*We would like for this position to sit with us at our Naples Florida Global Headquarters but we can be flexible on location for the right candidate.\nMain Objective:\nResponsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications.\nEssential Duties and Responsibilities:\nObtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.\nShape business requirements by making recommendations and suggesting alternatives to proposed solutions.\nParticipate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):Access administration and user onboarding.\nIssue resolution, patching, and performance monitoring.\nReliability, backup, disaster recovery, and business continuity.\nMonitor system logs for unusual activity and escalate or makes recommendations for resolution.\nParticipate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.\n\nSupport user acceptance testing and user training activities.\nAdhere to the Quality System Procedures and Change Control.\nLead and/or participate in delivery of projects.\nProvide Application End User support.\nRespond, resolve, or escalate reported incidents.\nUnder management direction, may participate as SME for audits.\nResponsible for coordinating application needs from back-end platforms through user interface. \nEnsure stability, integration, and integrity of production systems.\nComplete all QA Non-Conformance and Corrective Actions in a timely manner.\nParticipate in assessment of application security and identity management requirements, where applicable.\nCreate artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.\nUnderstand technical options, limitations, costs, and risks. \nCommunicate tradeoffs to business partners and work with them to shape requirements accordingly.\nHelp resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.\nEducation and Experience:\nBachelor’s degree or equivalent required.\n5+ years of Business Systems Analyst or related experience required.\nExperience supporting validation, specifically software/system (CSA) processes preferred.\nExperience with reporting and analytics tools such as Power BI preferred.\nAdditional Duties and Responsibilities:\nAuthor and maintain Work Instructions, related process documentation, and technical documentation.\nProvide guidance and clarify process requirements for users planning and executing non-product-software validation processes.\nFacilitate training sessions where audiences arrive with differing levels of exposure and understanding of the topic/process being trained on.\nBenchmark current and future processes against industry best practices.\nAnalyze business and internal IT process potentials for streamlining and improvements in efficiencies, leveraging traditional programmatic software and enabling/rationalizing the use of AI/ML models, functions, and features when applicable.\nManage projects with cross functional teams and of global scope.\nSpecialized Skills:\nAbility to work comfortably at all levels within the organization up to the senior management level.\nKnowledge of Quality System Regulations, specifically in the context of (software) validation requirements preferred.\nExcellent communication (written and oral) and conflict management skills.\nGeneral understanding of AI/ML concepts and topics preferred \nExperience developing and implementing AI/ML Agents and Models preferred.\nArthrex Benefits\nMedical, Dental and Vision Insurance\nCompany-Provided Life Insurance\nVoluntary Life Insurance\nFlexible Spending Account (FSA)\nSupplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)\nMatching 401(k) Retirement Plan\nAnnual Bonus\nWellness Incentive Program\nFree Onsite Medical Clinics\nFree Onsite Lunch\nTuition Reimbursement Program\nTrip of a Lifetime\nPaid Parental Leave\nPaid Time Off\nVolunteer PTO\nEmployee Assistance Provider (EAP)\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.","description_format":"text","description_chars":5746,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Clinical Research"],"lifecycle":[{"event":"open","at":"2026-09-24T22:28:16Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.611,"p_room":0.55,"age_days":29,"expected_fill_days":24,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-09-25T00:37:12Z"},"pay":null,"html_url":"https://alion.io/job/arthrex-sr-business-systems-analyst-validation-csa-governance-process-support","json_url":"https://alion.io/job/arthrex-sr-business-systems-analyst-validation-csa-governance-process-support.json","meta":{"generated_at":"2026-09-25T00:37:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":518,"day_limit":5000,"remaining_today":4482,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}