{"id":3155174,"url":"https://alion.io/job/ascensus-director-actuarial-services","title":"Director, Actuarial Services","company":{"id":8069,"name":"Ascensus","domain":"ascensus.com","url":"https://alion.io/company/ascensus","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"HR","role_family":"HR","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1668},"experience_years_min":18,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-23T19:28:15Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"The Director of Core Operations is responsible for leading several teams of associates and developing strong working relationships with our internal clients. This position will be involved in defining the operational strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The Director role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.\nResponsibilities:\nServing Clients:\nAct as senior leader for clients and advisors looking for executive presence in plan level issue situations.\nServe as senior decision maker on escalated items.\nDevelop, Maintain and Revise daily production reports, SLA and Metrics.\nPlan and organize workflows in order to meet operational service commitments.\nDevelop professional relationships with internal teams to help support our teams and our clients.\nStrategic Activities:\nCollaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management and Sales to building services and support processes.\nAlign department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales.\nDevelop project plans and teams to achieve strategy and vision.\nProcess and Business Management:\nProduce weekly/monthly production reports, metric reporting and capacity analysis.\nDevelop staffing strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.\nDocument, Maintain and Revise operational workflows and Service Standards\nOversight of the day-to-day progression of daily processing responsibilities.\nMaximize staffing allocations in support of the budget plan.\nMonitor and actively manages department expenses and revenue generating activities to meet budget.\nIdentify areas of improvement within FuturePlan platform including workflows, policies, technology, products etc. Develop improvement plans, gain support and execute.\nWork with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes and help implement.\nPerforms other duties and special projects as assigned across FuturePlan.\nResponsible for protecting and securing all client data held by FuturePlan to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.\nSupervision:\nMotivate, lead, and support leadership team and associates to provide excellent associate direction.\nEnsure that staff is properly trained to respond to clients in a professional and consultative manner.\nEstablish and manage team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded. Responsible for providing leadership and staff with constant feedback on performance and areas of improvement; this includes conducting annual performance reviews.\nConduct regular staff meeting with leadership and teams providing updates and receiving feedback.\nProvide guidance to staff on daily basis for escalated issues.\nDevelop leadership and staff expertise, ability, and experience for career pathing within FuturePlan\nEscalate awareness broad across appropriate team’s issues requiring resolution; partner with internal departments to deliver timely resolution.\nActively seek out ways to improve associate satisfaction and deliver results.\nRequirements:\nBachelor’s degree in business administration, Management, Finance or equivalent work experience\nAt least 18 years’ experience in the financial or retirement services industry or comparable experience\n10+ years of previous Leadership experience\nExperienced in managing large actuarial teams (40-50 members), overseeing resource planning, talent development, and delivery excellence across multiple projects.\nExpertise in pension valuation methodologies, assumption setting, experience studies, and actuarial gain/loss analysis. Strong leadership capabilities with a track record of coaching SMEs and strengthening quality processes, review standards, and technical proficiency.\nAdvanced actuarial knowledge with significant progress toward professional actuarial qualifications and deep expertise in U.S. Pension actuarial services.\nStrong knowledge of ERISA, IRS funding regulations, PBGC requirements, ASC 715, and GASB accounting standards.\nProficient in actuarial tools and technologies, including ProVal, ASC, DATAIR, Excel/VBA, SQL, Power BI, and pension administration platforms\nAbility to work overtime as necessary\nBe aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.","description_format":"text","description_chars":5257,"description_truncated":false,"requirements":{"experience_years_min":18,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-23T14:14:11Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.872,"p_room":0.9,"age_days":15,"expected_fill_days":28,"reasons":["conf:10","velocity","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ascensus-director-actuarial-services","json_url":"https://alion.io/job/ascensus-director-actuarial-services.json","meta":{"generated_at":"2026-10-25T04:05:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5300,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8069},"rest":"https://alion.io/mcp/rest/get_company?id=8069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fascensus-director-actuarial-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fascensus-director-actuarial-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fascensus-director-actuarial-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ascensus-director-actuarial-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fascensus-director-actuarial-services"}]}