Business Systems Analyst

Ascent Aerospace – Inspiring the next generation of flight!

Ascent Aerospace is a world-renowned, single-source provider of production and automated assembly systems for the aerospace and defense industry. We provide high-precision advanced automated equipment as well as a full suite of both mold and assembly tooling required for the aerospace manufacturing market, including the largest Invar molds ever made— making us the largest tooling group in the industry. We work with our customers to develop their project and see it through, from process engineering to build and installation, to ensure it is an efficient and cost-effective solution. As a true, single-source integrator, we have proven tools to surpass our customer expectations. We have greater control of timing and schedules, which allows for 100% accountability, and avoids costly mark-ups, ultimately saving our customers money. The result: a group of businesses, each an industry leader within their own discipline, now acting as one truly integrated supply base. 

SUMMARY OF POSITION

The Business Systems Analyst is the connective tissue between Ascent Aerospace's business stakeholders and the Information Technology team. This role owns the work that makes technology initiatives succeed: process documentation, requirements gathering, stakeholder communication, and change management. The analyst translates business problems into structured requirements, maps current and future state workflows, and ensures that the people affected by technology changes are informed, prepared, and supported through the transition. Working directly under the Enterprise Solutions Architect, this person is central to how IT engages the business, taking the discovery and design work off stakeholders' plates so they can show up to focused conversations rather than blank pages.

ESSENTIAL FUNCTIONS

Process Analysis and Design

Document current-state business processes across all functions including Finance, Operations, Supply Chain, Human Resources, Engineering, and Business Development.

Identify process gaps, manual workarounds, and improvement opportunities through structured stakeholder conversations and direct observation.

Design future-state workflows that align with both technology capabilities and business objectives.

Facilitate working sessions with business sponsors to validate requirements and confirm process designs before any development begins.

Requirements Management

Translate business needs into clear, actionable functional requirements for all IT initiatives.

Maintain a living requirements backlog and ensure clear traceability from business problem to delivered solution.

Define acceptance criteria and success metrics for each initiative in partnership with the business sponsor.

Assess the business impact of proposed scope changes and communicate it to stakeholders; the IT Project Manager owns change control.

Stakeholder Communication and Change Management

Serve as the primary liaison between business stakeholders and the IT delivery team across all active initiatives.

Develop and execute change management plans for each major rollout, including training, communication, and adoption tracking.

Prepare executive-ready updates and support steering committee reviews.

Proactively surface risks, trade-offs, and dependencies before they become problems.

Program Support

Support the VP of Information Technology and Enterprise Solutions Architect in roadmap planning and initiative prioritization.

Work with external vendors and implementation contractors on requirements, functional design, and review of deliverables against business requirements, in coordination with the IT Project Manager.

Maintain process maps and requirements documentation, and contribute to the program decision log and lessons learned.

Flag process and business-change conflicts across workstreams to the IT Project Manager.

REQUIRED SKILLS, EDUCATION, AND EXPERIENCE

Bachelor’s degree in Information Systems, Business Administration, or related field, or equivalent experience.

5+ years of experience in a business analyst, systems analyst, or process improvement role.

Demonstrated ability to translate complex business problems into clear written requirements.

Experience facilitating workshops and working sessions with cross-functional stakeholders.

Strong written and verbal communication skills with the ability to present to senior leadership.

Experience working in a manufacturing, aerospace, defense, or regulated industry environment. Experience in an engineer-to-order or project-based manufacturing environment is strongly preferred.

PREFERRED QUALIFICATIONS

Experience with SAP ECC or S/4HANA in a business analyst or super-user capacity.

Familiarity with Agile or hybrid project management methodologies.

Experience with AI platform implementations or digital transformation programs.

Certification in business analysis (CBAP, PMI-PBA) or project management (PMP).

Experience supporting ERP implementation or migration projects.

SUPERVISORY RESPONSIBILITY

No direct supervisory responsibility. Coordinates across functional stakeholders and delivery team members.

TRAVEL REQUIREMENTS

Less than 25%. Occasional travel domestic and global as required.

WORKING CONDITIONS

Working conditions described here are representative of those that may be experienced by an employee on a daily basis while performing the functions of this job.

Typically sits for extended periods at a computer workstation

May access and work in the manufacturing plant

While performing the duties of this job, employee may be exposed to moving mechanical parts, fumes and airborne particles

The employee may be exposed to vibration

The employee is occasionally exposed to caustic chemicals. The noise level in the work environment is usually moderate

May be required to travel to other site locations during the work day

May be required to work weekends to meet department and business demands

Work with safe manufacturing processes and understand that eyewear is mandatory in the manufacturing area.

Knows that safety shoes are recommended in the manufacturing area

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must be able to sit, climb, balance, stoop, kneel, crouch or crawl.

Must be able to see, talk, hear, touch, feel and reach with hands and arms.

Must be able to frequently walk and stand for short periods of time

Must be able to lift and move up to 35lbs, occasionally lift and move objects up to 50lbs.

SPECIAL REQUIREMENTS

Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening.

This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder').

Ascent Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call toll-free +1 586-726-0500. This phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

BENEFITS

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability Insurance

Life Insurance

AD&D Insurance

PTO

401k Match

No Unauthorized Referrals from Recruiters & Vendors

Please note that Ascent Aerospace does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ascent Aerospace will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.