{"id":2374245,"url":"https://alion.io/job/ascentlogistics-ocean-booking-agent","title":"Ocean Booking Agent","company":{"id":720390,"name":"Ascentlogistics","domain":"ascentlogistics.com","url":"https://alion.io/company/ascentlogistics","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T18:15:31Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T12:14:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Ascent\nAscent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.\nOur Guiding Principles\nAt the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.\nWhat You’ll Do\nThe Ocean Booking Agent will be responsible to facilitate the accurate and timely movement of customer’s ocean import shipments, FCL and LCL from origin to destination in compliance with company standards and government agencies.\nServe as the booking point of contact for ocean customers to ensure prompt and accurate service to exceed customer expectations.\nBe able to request freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.\nEffectively schedule ocean bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments.\nCoordinates aspects of the routing and rating of ocean freight to include providing quotes to customers, working with international overseas agents, handling pick-ups and deliveries.\nReview daily booking activity from an operational and compliance perspective. Review routing, carrier selection, sailing schedules and transit time to ensure compliance with company and client expectations.\nTroubleshoot and resolve challenges preventing cargo movement including customs, logistical and technical challenges.\nReceives guidance for overall objectives; work with operations and within company and department policies and guidelines using independent judgment to achieve assigned objectives.\nOther duties as assigned\nWhat You’ll Bring\nHigh school diploma or GED required. College degree helpful. \nCustomer service: 2 years (Required)\nFreight Forwarding: 2 years (Preferred)\nNVOCC: 2 years (Preferred)\nWork hours required: ability to work first or second shift.\nTechnical Experience: International logistics-Ocean, Understanding the movement of ocean freight.\nLanguage Skills: Relies on written and verbal communication. Able to respond to verbal and written inquiries from customers. Able to effectively present information to customers. Communicates internally with all departments at the corporate office, with other terminals, third-party agencies, customers and prospects.\nOffice Skills: Microsoft Word, Excel, and ten-key skills.\nMathematical Skills: Ability to apply concepts such as percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, rates, area, circumference, and volume.\nSpecific Skills: Must possess a current valid driver’s license. Must be self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work at times in a remote setting.\nReasoning Ability: Ability to prioritize multiple tasks. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.\nPhysical Demands: Light physical activity performing non-strenuous daily activities of an administrative nature.\nAscent’s Competitive Benefits\n401(k) and employer matching\nLife Insurance\nHealth, Dental, Vision Insurance\nShort- & Long-Term Disability\nPaid Time Off (PTO)\nEmployee Assistance Program\nPaid Parental Leave\nEmployee Wellness Program\nPaid Holidays\nEmployee Recognition Programs\nFlexible Spending Account (FSA)\nTuition Reimbursement\nHealth Savings Account (HSA)\nOvertime, Differential & Bonus Pay\nSalary Range: $50,000 - $60,000","description_format":"text","description_chars":4886,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-12T18:15:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:6","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/ascentlogistics-ocean-booking-agent","json_url":"https://alion.io/job/ascentlogistics-ocean-booking-agent.json","meta":{"generated_at":"2026-10-13T14:28:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":3005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720390},"rest":"https://alion.io/mcp/rest/get_company?id=720390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fascentlogistics-ocean-booking-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fascentlogistics-ocean-booking-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fascentlogistics-ocean-booking-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ascentlogistics-ocean-booking-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fascentlogistics-ocean-booking-agent"}]}