{"id":3678080,"url":"https://alion.io/job/asee-agente-de-call-center","title":"Agente de call center","company":{"id":55693,"name":"ASEE","domain":"asee.io","url":"https://alion.io/company/asseco-south-eastern-europe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alicante, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T11:59:12Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T14:13:22Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"DescriptionBuscamos agentes de call center para una campaña de llamadas salientes de confirmación datos. Tu función será contactar con clientes de para verificar de forma ágil, cercana y profesional, cuidando en todo momento la calidad de la información y la experiencia del cliente.\nRequirements\nExperiencia mínima de 6 meses en atención telefónica o call center, preferiblemente en llamadas salientes.\nExcelente comunicación oral en español: dicción clara y trato amable.\nBuen manejo del ordenador y agilidad para introducir datos en sistemas CRM o aplicaciones de gestión.\nAtención al detalle y rigor en el registro de la información.\nDisponibilidad para el horario de la campaña.\nEducación Secundaria (ESO) o equivalente.\nResponsibilities\nHacer llamadas salientes a clientes según la base de datos asignada.\nConfirmar, verificar y actualizar los datos del cliente siguiendo el guion y los procedimientos de la campaña.\nRegistrar correctamente el resultado de cada llamada en el sistema (contactado, datos actualizados, rellamada, no contactado, etc.).\nGestionar las rellamadas y los seguimientos pendientes.\nResolver dudas básicas del cliente y derivar las incidencias al área que corresponda.\nCumplir los objetivos de productividad y calidad de la campaña.\nCumplir la normativa de protección de datos (LOPD) en el tratamiento de la información.\nNice to have\nExperiencia previa en campañas de calidad o actualización de bases de datos.\nConocimiento del sector de medios de pago, banca o servicios a comercios.\nIdiomas: inglés, catalán u otras lenguas cooficiales.\nExperiencia con herramientas de marcación y CRM.\nIncorporación inmediata.\nWorking conditions\nModalidad presencial\nHorario: Lunes a viernes de 9 a 19h (rotativo)\nHoras a contratar: 30h (2 personas) y 40h (1 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Docs: https://alion.io/developers"}}