{"id":3180678,"url":"https://alion.io/job/asia-pacific-technology-systems-it-support-technician-contract-based","title":"IT Support Technician - Contract Based","company":{"id":4446988,"name":"Asia Pacific Technology Systems","domain":"apts.lk","url":"https://alion.io/company/asia-pacific-technology-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jaffna, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-22T18:30:00Z","employer_posted_date":null,"last_verified_at":"2026-10-22T18:30:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"HIRING:\n\nIT Support Technician\n\n« Contract Based\n\n1. Provide first-level technical support Troubleshoot LAN, Wi-Fi, VPN, internet\n- to users for hardware, software, connectivity, and basic network-related issues\n\nnetwork, and system-related issues. and escalate complex network problems to the Network/Infrastructure Team.\n\n. Respond to and manage IT support 6. Carry out onsite technical support\n\nrequests through the organization’s Ba at branches, customer locations, and\n4 ticketing system, ensuring timely remote offices when required.\n\nupdates and resolution.\n\n. Diagnose and troubleshoot desktop mo . Perform rack-and-stack activities, device\n§ computers, laptops, printers, scanners, = installation, cable connections, labeling, mobile devices, and other IT peripherals. and basic infrastructure support.\n\n. Perform hardware installations, . Perform any other IT support-related oO replacements, upgrades, preventive r7 YY duties assigned by the Team Lead or maintenance, and basic repairs. IT Management.\n\nnowledge, Skills & Experience\n\n1. Diploma or professional 2. Basic understanding of 3. Good communication, i qualification in Information g cybersecurity, antivirus/endpoint @ interpersonal, and\nTechnology, Computer Science, protection, user access control, customer-service skills.\nae Networking, or a related field. and IT security best practices.\nAbility to work outside normal 5. Ability to provide remote and 6. Willingness to travel to branch wee\n@ - business hours, weekends, or on-call onsite technical support to 9 offices, customer locations, and when required for critical incidents users across multiple locations. remote sites when required. Pe and scheduled maintenance.\nve ndodiiar? diate ta, Gardidatés basadiin is mandatory for the position. - a Jaffna are encouraged\nCandidates who own a motorcycle SS to apply.\n\nwill be considered an added advantage.\n\nApply : Contact Us: Website : apts.lk\n\nEmployment: Full Time, Permanent, Onsite\nClosing date: 6 Nov 2026\nJob ref: 1563180","description_format":"text","description_chars":2006,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T21:21:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["seen:3","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/asia-pacific-technology-systems-it-support-technician-contract-based","json_url":"https://alion.io/job/asia-pacific-technology-systems-it-support-technician-contract-based.json","meta":{"generated_at":"2026-10-26T22:18:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30206,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4446988},"rest":"https://alion.io/mcp/rest/get_company?id=4446988"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fasia-pacific-technology-systems-it-support-technician-contract-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fasia-pacific-technology-systems-it-support-technician-contract-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fasia-pacific-technology-systems-it-support-technician-contract-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/asia-pacific-technology-systems-it-support-technician-contract-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fasia-pacific-technology-systems-it-support-technician-contract-based"}]}