{"id":2384279,"url":"https://alion.io/job/asimily-customer-success-manager-apj","title":"Customer Success Manager – APJ","company":{"id":58446,"name":"Asimily","domain":"asimily.com","url":"https://alion.io/company/asimily","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":110000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1152},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2023-09-05T15:50:22Z","employer_posted_date":"2024-12-02","last_verified_at":"2026-11-02T07:58:59Z","board_verified":true,"closed_at":null,"days_open":1153,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1153},"description":"Customer Success Manager - APJ\nJob Title\nCustomer Success Manager - APJ\nLocation\nAustralia, Remote\nDepartment\nCustomer Success\nEmployment Type\nFull Time\nhref=\"https://asimily.com/about-us/careers/job-application/?jobposition=customersuccessmanagerapj\"\nstyle=\" border: 2px solid transparent !important;\"\ntarget=\"_self\"\naria-label=\"APPLY NOW\">\nAPPLY NOW\nAbout Asimily\nAsimily is an IoT Security Platform. We were recognized as the 11th fastest-growing\ncybersecurity company by Deloitte as having an innovative market-leading security solution.\nWith growing cybersecurity risks from IoMT devices, it is crucial to proactively manage these\ndevices and balance patient, data, and business security and safety. Our platform streamlines risk\nmanagement with comprehensive identification, assessment, vulnerability management, anomaly\nmanagement, and more to accelerate enterprise risk management and recovery from downtime\nevents. Leading healthcare organizations use Asimily to achieve digital transformation and\nfacilitate cyber risk reduction.\nAbout You\nYou are an Australia-based customer-focused professional, who is experienced in growing and managing healthcare accounts. You are comfortable demonstrating product features and functionalities with a history of exceeding customer expectations and expansion targets. You possess a high level of empathy and pay close attention to customer needs helping them define and measure the value of technology implementation. You have a high standard of excellence and can converse effectively with technical customers, internal teams, business process owners, and executives. You are able to establish yourself as a trusted advisor of IoMT Risk Management with executives and primary users.\nEssential Responsibilities\nOrchestrate overall relationships with customers, which will include but not be limited to growing adoption, usage, engagement, ensuring retention, and defining value.\nDrive business outcomes with the primary users to reinforce value realized from Asimily and identify expansion opportunities.\nAct as the Asimily liaison for training, technical inquiries, issues, or escalations, and resolve customer issues in a timely manner. This will include working with Product Management, Engineering, and others as needed.\nFacilitate executive-level engagements such as value assessment and realization, product strategy, and customer advisory workshops. This will include ensuring customer reference ability to support the Sales organization in the prospect closing process.\nEstablish and maintain relationships with key decision makers within customers and cement yourself as a trusted advisor to drive the continued value of our products and services.\nBe responsible for health, risk forecasting, and the health of the customers in your portfolio.\nKnow the market and maintain growing knowledge of all key competitors. Demonstrate thought leadership at industry engagements.\nQualifications\nBS/MS in IT, Cybersecurity, Network Administration, HTM/CE, or related.\n4+ years of experience working in cybersecurity and 8+ in enterprise software companies.\nTrack record of driving technical implementations- and value- of cyber solutions.\nMust work within a team environment of sales, engineering, product, and solution engineering.\nSelf-starter work ethic, collaboration, and transparent communication.\nWe value diversity and are committed to creating an inclusive environment for all employees. 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