{"id":1755651,"url":"https://alion.io/job/asml-cs-euv-technical-support-engineer-metrology-and-ilp-competency-tainan","title":"CS - EUV Technical Support Engineer (Metrology and ILP competency) - Tainan","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":115,"ghost_share":0,"stale_share":0.904,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tainan, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":20000,"period":"year","method":"role_country_seniority_unknown","sample_n":41},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"EUV","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-30T06:54:27Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Introduction to the job\nThe Customer Support Organization is responsible for the maintenance of the ASML systems at customers site.\nTechnical Support Organization is responsible for providing higher level technical analysis and solution to customer. Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the customer field.\nThis position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nRole and responsibilities\nAs a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime.\nEnsure all service actions are performed in a safe environment and drive towards a proactive culture of safety first.\n\nEfficiently solve machine issues by collaborating with local support teams, the customer, and global support groups.\n\nProvide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude.\n\nSupport the Fab and Planning team in complex service action sequence creation and review.\n\nShare knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency.\n\nPerform data analysis and proactive monitoring to prevent unscheduled downs.\n\nDevelop and implement best-known-methods to drive optimized shift-to-shift performance.\n\nImprove service mix and structural issue documentation including initiation, review, and improvement rollout.\n\nUnderstand and drive continuous improvement towards ASML’s performance and cost KPI targets.\n\nPresent data-driven summaries to the customer, including problem statement, root cause, and solution with timeline.\n\nProvide timely feedback to customer questions in a clear, professional manner.\n\nPerform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports on an independent basis.\n\nThe holder of this position reports to the EUV Tech Support Group Lead and provides indirect and direct support to customers, and direct escalation and technical support to operations.\n\nEducation and experience\nBachelor's degree or equivalent experience.\n\n1-2+ years, technical knowledge of EUV and/or DUV scanner preferred.\n\nFamiliarity with metrology and ILP concept, system qualification recovery, and OVL/focus analysis is preferred.\n\nSkills\nWorking at the cutting edge of tech, you’ll always have new challenges and new problems to solve - and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.\nTo thrive in this job, you’ll need the following skills:\nCan observe and respond to people and situations and interact with others encountered in the course of work.\n\nCan learn and apply new information or skills.\n\nMust be able to read and interpret data, information, and documents.\n\nStrong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.\n\nAbility to complete assignments with attention to detail and high degree of accuracy.\n\nProven ability to perform effectively in a demanding environment with changing workloads and deadlines.\n\nResult driven-demonstrate ownership and accountability.\n\nIdentifies bottlenecks and drives improvements.\n\nWork independently or as part of a team and follow through on assignments with minimal supervision.\n\nDemonstrate open, clear, concise and professional communication.\n\nAbility to establish and maintain cooperative working relationships with manager, co-workers and customer.\n\nWork according to a strict set of procedures within the provided timelines.\n\nOther information\nWorking model is shift model, including nights, weekends and holidays. And flexibility support shift to satisfy operation needs.\n\nMay require travel dependent on business needs.\n\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? 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