{"id":2824756,"url":"https://alion.io/job/asml-cscm-operational-planner-sustaining-team-tainan","title":"CSCM-Operational Planner (Sustaining Team)- Tainan","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":108,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tainan, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":28000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-07-14T00:00:00Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-10-21T06:14:27Z","board_verified":true,"closed_at":null,"days_open":99,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":99},"description":"This role is responsible for conducting, executing, and continuously improving operational planning and logistics activities to support Customer Service operations at customer sites.\nThe planner works independently on processes with strong dependencies on other functions, such as Customer Service, Warehousing, Logistics, IT systems, and external vendors. The role requires a solid understanding of end-to-end supply chain processes and the ability to translate demand and operational constraints into executable plans.\nKey Responsibilities:\nOperational Planning & Execution\nCollect, analyze, and forecast material demand; translate demand into operational plans for material planning, delivery, and availability to support Customer Service at customer sites.\n\nDevelop and maintain operational plans considering resources, local constraints, infrastructure, and regional requirements.\n\nExecute plans and ensure timely delivery, return, and movement of materials between local warehouses and customer sites.\n\nCoordinate Order Management activities in ERP systems (SAP), ensuring accurate execution for internal and external execution parties.\n\nActively respond to and oversee emergency and urgent orders, including escalation handling and follow-up.\n\nStakeholder & Vendor Management\nServe as the main point of contact for the local Customer Service (CS) organization on material and logistics topics.\n\nCommunicate directly with internal stakeholders to ensure requirements are clearly understood, aligned, and fulfilled end-to-end.\n\nActively manage relationships with external logistics providers, freight forwarders, and vendors to ensure demand fulfillment.\n\nMaintain effective collaboration with stakeholders at peer level and be able to convince TL/GL-level stakeholders on complex topics such as process improvements or conflicting priorities.\n\nIssue Resolution & Escalation Management:\nMonitor daily operations and follow up on escalations related to material availability, quantity mismatches, delivery issues, or system deviations.\n\nResolve operational issues by performing root cause analysis and drive preventive actions to avoid reoccurrence.\n\nCommunicate issues and resolutions clearly to relevant operational departments.\n\nData, Reporting & Analytics:\nCollect, interpret, and analyze data from multiple sources to support operational steering, reporting, and deep-dive analyses.\n\nMonitor performance with stakeholders and identify opportunities for improvement using data-driven insights.\n\nSystems, Tools & Continuous Improvement:\nWork with established operational planning systems and tools (e.g. SAP, Excel, Power BI, Spotfire).\n\nIdentify data inputs, planning parameters, and system limitations; report issues and drive enhancements of existing tools and processes.\n\nLead or contribute to continuous improvement initiatives, including medium-sized improvement projects (e.g. Lean / A3 methodology).\n\nDrive projects to further develop end-to-end logistics and supply chain processes.\n\nTeam Contribution:\nAct as a mentor for junior colleagues, sharing knowledge of processes, systems, and best practices.\n\nTake ownership of assigned topics and support other team members when needed.\n\nPerform other relevant assignments according to business needs.\n\nEducation & Experience:\nMaster’s degree or Bachelor’s degree with equivalent working and thinking level in Supply Chain Management, Industrial Engineering, Business Administration, or related fields.\n\n3-5 years of experience in operational planning, supply chain, logistics, or warehouse operations, preferably within a large international company.\n\nHands-on experience with operational planning processes, tools, and execution environments.\n\nExperience in customer interaction and stakeholder relationship management is a strong advantage.\n\nExperience in warehouse operations and freight forwarding is a plus.\n\nSkills & Competencies:\nStrong knowledge of ERP systems; SAP experience is preferred.\n\nAdvanced data analysis skills (e.g. Excel, Power BI, Spotfire, planning tools).\n\nSolid understanding of supply chain complexity and operational dependencies.\n\nStrong interpersonal and communication skills; able to explain decisions and trade-offs clearly.\n\nStructured problem-solving mindset with the ability to manage high dynamics while bringing structure.\n\n** This role will require regular meeting with customer.**\n. **\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? 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