{"id":2824813,"url":"https://alion.io/job/asml-cymer-field-service-engineer-tainan","title":"Cymer - Field Service Engineer - Tainan","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":135,"ghost_share":0,"stale_share":0.83,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tainan, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6902},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-30T00:00:00Z","employer_posted_date":"2026-04-30","last_verified_at":"2026-11-04T21:30:36Z","board_verified":true,"closed_at":null,"days_open":189,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":188},"description":"Introduction to the job\nProvides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources. Acts as a customer service advocate, instructing customers in the operation and maintenance of the system.\nRole and responsibilities\nAnalyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.\nPerforms installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites.\nMaintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.\nAssists customers in the receipt, installation, and testing of company equipment.\nConducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.\nProvides service education to customer’s service and operations staff.\nEnsures that parts are available and as specified for service requirements.\nMaintains appropriate tools are on hand and as required.\nTravels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers.\nCompletes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval.\nUses company technical documentation and provides feedback for improvement.\nPerforms other duties as assigned.\nEducation and experience\nRequires an Associate’s Degree with a technical emphasis and a minimum of four (4) year’s of field service engineering experience or a Bachelor’s Degree in a technical field with two (2) years of field service engineering experience.\nExperience\nMinimum of one (1) year experience in optics, laser, and/or semiconductor manufacturing equipment experience is preferred.\nLaser and vacuum experience preferred.\nHas led one installation or significantly contributed to the successful installation of products at multiple sites.\nRequires experience using the following software packages: Excel, Word, PowerPoint, LabView, Internet Protocol, and Computer Networking.\nSkills\nGood written and verbal communications skills.\nAbility to analyze data and report problems, to complete accurate, comprehensive service reports, and to communicate technical issues to other technical staff.\nAbility to collect, translate, and analyze data and take action based on effectively report problems though written and/or graphical representation of data (detailed Post-Mortem Chronological Abstracts, trending analysis, failure statistics, etc.).\nExcellent customer service skills, with a solid foundation in and an understanding of the importance of relationship building.\nIntermediate level of technical knowledge of electronics.\nAbility to facilitate resolution of technical challenges.\nAbility to apply advanced knowledge of installation, maintenance/repair, and troubleshooting at both the module and system level, while seeking expertise of more senior field service engineers where required.\nAbility to read and analyze opto-mechanical and electronic schematics.\nMust be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus).\nAbility to travel via air and auto approximately 20% of the time.\nFor regions - oral and written English language skills preferred.\nOther information\nAction-oriented (behavior), Coaching, Collaborates (behavior), Communicates effectively (behavior), Customer focus (behavior), Data Analysis, Data Collection, Detail-Oriented, Equipment Maintenance, Problem Solving, Self-development (behavior), System Knowledge, Technical Knowledge\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? Read our frequently asked questions.","description_format":"text","description_chars":4872,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-10-18T21:09:07Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.148,"p_room":0.28,"age_days":188,"expected_fill_days":17,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/asml-cymer-field-service-engineer-tainan","json_url":"https://alion.io/job/asml-cymer-field-service-engineer-tainan.json","meta":{"generated_at":"2026-11-05T01:29:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1738,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17151},"rest":"https://alion.io/mcp/rest/get_company?id=17151"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fasml-cymer-field-service-engineer-tainan"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fasml-cymer-field-service-engineer-tainan"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fasml-cymer-field-service-engineer-tainan"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/asml-cymer-field-service-engineer-tainan\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fasml-cymer-field-service-engineer-tainan"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2824813}},{"tool":"search_jobs","arguments":{"company":"asml.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2824813},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}