{"id":3989741,"url":"https://alion.io/job/asml-euv-customer-support-technician-ii","title":"EUV Customer Support Technician II","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":146,"ghost_share":0,"stale_share":0.836,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Semiconductors","role_family":"Semiconductors","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"EUV","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Photolithography","optional":false}],"status":"live","first_seen_at":"2026-11-09T22:59:12Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T05:06:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Introduction to the Job\nAt ASML, our Customer Support (CS) organization is responsible for the installation, qualification, maintenance, upgrade, and repair of advanced lithography systems at customer sites. These systems enable the world's leading semiconductor manufacturers to produce smaller, faster, and more energy-efficient microchips.\nAs an EUV Customer Support Technician II, you will provide first-line technical support for ASML equipment within a customer manufacturing environment. This is a highly hands-on role requiring mechanical and electrical aptitude, attention to detail, and a commitment to safety, quality, and customer satisfaction. You will perform preventive maintenance, troubleshooting, repairs, upgrades, and system recovery activities while working closely with engineers, technicians, and customers.\nSuccessful candidates are energized by technical challenges, eager to learn, and committed to continuous growth and development. We are looking for individuals who take ownership of their learning, proactively seek opportunities to expand their capabilities, and contribute positively to team culture and business objectives. Those who thrive in this role are collaborative, adaptable, customer-focused, and motivated to help move the organization forward through continuous improvement.\nYou must be work authorized in the United States without the need for employer sponsorship now or in the future.\nRole and Responsibilities\nEquipment Support & Maintenance\nPerform installation, qualification, preventive maintenance, upgrades, repairs, and recovery activities on ASML systems.\nExecute service procedures and maintenance plans following established work instructions and quality standards.\nPerform basic troubleshooting and corrective actions, escalating issues when additional technical support is required.\nOperate safely while working around complex semiconductor manufacturing equipment using specialized tools and equipment.\nSupport system performance and uptime through timely and accurate execution of maintenance activities.\nOperational Excellence\nAccurately document work performed, including service activities, labor tracking, parts usage, and service reports.\nOpen, maintain, and close service orders in accordance with established procedures.\nHandle, package, and manage tools, materials, and replacement parts to support field service activities.\nFollow standardized procedures, schedules, and customer requirements while maintaining a high level of accuracy and quality.\nCoordinate activities with engineers, senior technicians, and management to support business priorities.\nCustomer & Team Collaboration\nCommunicate effectively with customers, coworkers, engineers, and leadership regarding work progress, equipment status, and technical issues.\nFoster positive working relationships through professionalism, collaboration, and responsiveness.\nParticipate in knowledge-sharing activities and support continuous improvement initiatives.\nContinuous Learning & Improvement\nMaintain technical proficiency through training, certifications, and development opportunities.\nStay current on equipment updates, engineering changes, and new technologies.\nIdentify opportunities to improve efficiency, quality, safety, and customer satisfaction.\nTake ownership of personal development and actively pursue opportunities to expand technical knowledge and capabilities.\nSafety & Compliance\nFollow all ASML and customer safety requirements, procedures, and cleanroom protocols.\nUtilize required personal protective equipment (PPE) and conduct work in a safe and responsible manner.\nStop work and escalate concerns when unsafe conditions or unclear instructions are identified.\nSupport ASML's commitment to quality, environmental stewardship, and workplace safety.\nEducation and Experience\nRequired Qualifications\nAssociate degree in Engineering, Electronics, Mechanical Technology, Mechatronics, or a related technical field; or\nTechnical certification with relevant industry experience; or\n1-2 years of technical experience in semiconductor, military, aviation, manufacturing, robotics, automotive, industrial maintenance, machining, or a related environment.\nHighly Preferred\nDemonstrated history of learning new technical skills and assuming increasing levels of responsibility.\nExperience in fast-paced technical environments requiring adaptability, ownership, and initiative.\nMilitary, semiconductor, field service, advanced manufacturing, or similar experience supporting complex equipment.\nEvidence of self-directed growth through certifications, training, process improvement initiatives, mentoring, or leadership responsibilities.\nSkills\nTechnical Skills\nMechanical and electrical aptitude.\nAbility to use common hand tools and test equipment.\nAbility to read and interpret technical procedures, work instructions, and documentation.\nBasic computer proficiency, including Microsoft Office applications and data entry systems.\nProfessional Skills\nStrong commitment to safety, quality, accountability, and customer service.\nDemonstrated initiative, curiosity, and a strong desire to learn in a highly technical environment.\nSelf-motivated with the ability to take ownership of personal development and technical skill progression.\nEffective problem-solving and analytical skills.\nStrong attention to detail and accuracy.\nAbility to work independently within established procedures and effectively as part of a team.\nStrong verbal and written communication skills.\nAdaptability and resilience in a fast-paced environment with changing priorities.\nContinuous improvement mindset with a willingness to identify opportunities to enhance quality, efficiency, and customer satisfaction.\nDemonstrated ability to build positive working relationships and contribute to a collaborative team culture.\nEagerness to take on new challenges and contribute to the growth and success of the organization.\nOther information\nWork Schedule & Travel\nAbility to work a compressed workweek schedule (12-hour shifts, typically 7:00 AM-7:00 PM or 7:00 PM-7:00 AM).\nAbility to work days, nights, weekends, holidays, and overtime as business needs require.\nDomestic and international travel may be required for training and business support.\nMay support multiple customer locations as needed.\nCleanroom Environment\nAbility to work for extended periods in semiconductor manufacturing cleanrooms.\nRequired to wear cleanroom garments and personal protective equipment, including coveralls, hood, booties, gloves, safety glasses, and other PPE as required.\nAbility to comply with all customer site safety and operational requirements.\nPhysical Requirements\nAbility to frequently stand, walk, bend, kneel, crouch, reach, twist, climb, and work in confined spaces.\nAbility to use hands and fingers for operating tools, equipment, and computer systems.\nAbility to lift and move up to 35 pounds.\nAbility to work at heights using ladders, platforms, and fall-protection equipment when required.\nAbility to perform work requiring close vision, color vision, depth perception, peripheral vision, and focus adjustment.\nThe current base annual hourly range for this role is currently:\n$19-28Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.\nThe Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.\nAll new ASML jobs have a minimum application deadline of 10 days.\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? Read our frequently asked questions.\nRequest an Accommodation\nASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to  to initiate the company’s reasonable accommodation process.\nPlease note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). 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