{"id":1755578,"url":"https://alion.io/job/asml-hr-services-representative","title":"HR Services Representative","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1540},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-14T00:12:48Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Introduction\nASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.\nPeople Operations US is the primary contact center for employees, managers, and HR in the US and is responsible for managing all Hire2Retire operational processes.\nRole and Responsibilities\nAs an HR People Operations Transactions Representative, this person will be responsible for completing a wide variety of HR duties that involve substantial variety and complexity for one or more countries. Responsibilities may include, but are not limited to, data collection, communication, inquiry handling, compliance, and report generation. The work performed in this position is generally critical and confidential in nature. This role will be trained on Human Resources practices, policies, procedures, and systems.\nOther responsibilities include:\nHandle inquiries from first contact through registration, escalation, and resolution in a professional and efficient manner, following a first-time-right and end-to-end way of working.\nSupporting customers on the HR portal and relevant online tools in completing transactions. \nProviding operational transactional support and administrative services to in-scope processes. \nPerform customer-related data gathering and input.\nWork according to defined standards, in line with global end-to-end processes and tooling, as well as local compliance requirements.\nEscalating cases where guidance and clarification of policies and procedures is required. \nActively identify customer-centered improvements and participate in improvement projects, while helping drive standardization, simplification, and automation of relevant processes.\nEnsure service level agreements are met and a high level of customer satisfaction is achieved.\nMaintain own knowledge and skills, and update the knowledge database as needed.\nEducation and Experience\nBachelor’s degree in Business or Human Resources; or an equivalent combination of education and experience.\nMinimum of 2 years of experience in HR or customer service, preferably within HR Operations.\nKnowledge of HR processes, systems, and policies.\nProficiency in Microsoft Office Suite.\nExperience using Workday and/or ServiceNow preferred.\nSkills\nWorking at the cutting edge of tech, you’ll always have new challenges and new problems to solve - and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.\nTo thrive in this job, you’ll need the following skills:\nAbility to work independently and collaboratively in a team environment.\nStrong customer focus with a commitment to quality, efficiency, professionalism, and customer satisfaction.\nAbility to understand customer needs, adapt communication style, and build cooperative working relationships with employees, managers, HR colleagues, and co-workers.\nOpen, clear, concise, and professional communication skills.\nAbility to manage priorities, align work effectively, and meet deadlines in a changing, demanding environment.\nHigh attention to detail with the ability to read, interpret, and apply data, information, documents, and new skills.\nActs with integrity, builds trust, shows ownership, and demonstrates accountability.\nDemonstrates ASML’s Challenge, Collaborate, and Care values in interactions with employees, managers, and HR colleagues.\nIdentifies bottlenecks, drives improvements, and follows assignments through with minimal supervision.\nAbility to follow established procedures within required timelines.\nOther Information\nThis position is located on-site in Chandler, AZ. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. \nRole within Office \nResponsibilities\nRoutinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to \nmove around the campus. \nOccasionally lift and/or move up to 20 pounds. \nMay require travel dependent on business needs. \nSpecific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. \nYou must be work authorized in the United States without the need for employer sponsorship.\nThe current base annual hourly range for this role is currently:\n$0-0Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.\nThe Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.\nAll new ASML jobs have a minimum application deadline of 10 days.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? Read our frequently asked questions.\nRequest an Accommodation\nASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to  to initiate the company’s reasonable accommodation process.\nPlease note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). 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