{"id":1755589,"url":"https://alion.io/job/asml-senior-customer-technology-manager","title":"Senior Customer Technology Manager","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145600,"max":200200,"currency":"USD","period":"year","gross":null,"usd_annual":200200},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-06T01:18:57Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Introduction to the role\nThe Senior Customer Technology Manager (CTM) is responsible for shaping the customer's future technology roadmap and translating customer needs into business opportunities, product requirements, and roadmap priorities.\nWorking at the intersection of customer technology strategy, business development, and product management, the CTM builds trusted relationships with customer stakeholders, identifies future challenges and opportunities, and drives adoption of ASML innovations. The role acts as the primary bridge between the customer and ASML's Business Lines, ensuring that customer requirements are understood, prioritized, and translated into compelling solutions.\nThe Senior CTM influences both customer technology decisions and ASML product development by aligning stakeholders around a common vision and creating business cases that accelerate technology adoption and customer value creation.\nRoles and responsibilities\nCustomer Roadmap Enablement\nOwn the understanding of customer technology roadmaps, challenges, and future requirements.\n\nAnticipate customer needs for future technology nodes and translate them into product and service requirements.\n\nDrive customer adoption of new products, capabilities, and services by demonstrating technical and business value.\n\nAssess technical feasibility, define customer-specific requirements, and support validation of new products and installed base solutions.\n\nShape customer technology strategies through active engagement with engineering, manufacturing, and technology management stakeholders.\n\nVoice of Customer\nRepresent the customer's perspective within ASML and ensure customer requirements are reflected in product and service roadmaps.\n\nConsolidate customer input and communicate roadmap priorities, capability gaps, and emerging opportunities to Business Lines and senior management.\n\nSupport executive engagements, including Technology Roadmap Meetings (TRMs), Executive Review Meetings (ERMs), and strategic customer discussions.\n\nIdentify portfolio gaps and advocate for investments that address future customer needs.\n\nBusiness Development\nIdentify and develop new business opportunities by connecting customer challenges with ASML's technology portfolio.\n\nBuild business cases that demonstrate the value of new products, services, upgrades, and productivity improvements.\n\nCollaborate with Account Managers, Service teams, Applications, and Product Management to drive opportunity creation and technology adoption.\n\nSupport negotiation of technical specifications, performance requirements, and customer-specific solution configurations.\n\nStakeholder Management\nBuild trusted relationships with customer stakeholders from technical experts through senior management.\n\nInfluence decision-making across customer organizations and within ASML.\n\nLead cross-functional teams across Business Lines, Customer Support, Applications, Product Management, Service, and Sales.\n\nFacilitate alignment between customer priorities and ASML strategic objectives.\n\nCustomer Success\nEnsure customer technology requirements are understood, translated, and successfully implemented.\n\nMonitor customer satisfaction related to product performance, roadmap alignment, and technology adoption.\n\nSupport successful technology node transitions and introduction of new products and services.\n\nEducation and experience\nMaster's degree in a related technical discipline.\n\nMinimum 10 years of experience in semiconductor technology, equipment, process development, product management, business development, customer support, or a related field.\n\nMinimum 8 years of experience engaging effectively with technical experts, business leaders, and executive stakeholders.\n\nMinimum 8 years of experience working with semiconductor manufacturing, technology roadmaps, and customer innovation cycles.\n\nMinimum 5 years of demonstrated success influencing stakeholders across organizational boundaries and driving complex, cross-functional initiatives.\n\nMinimum 8 years of experience demonstrating strong communication, business acumen, and stakeholder management skills in customer-facing or strategic roles.\n\nMinimum 5 years of experience translating customer requirements into product strategies, business opportunities, technology roadmaps, or portfolio decisions.\n\nSkills\nWorking at the cutting edge of tech, you’ll always have new challenges and new problems to solve - and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.\nTo thrive in this job, you’ll need the following skills:\nCan observe and respond to people and situations and interact with others encountered in the course of work.\n\nStrong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.\n\nProven ability to perform effectively in a demanding environment with changing workloads and deadlines.\n\nResult driven-demonstrate ownership and accountability.\n\nIdentifies bottlenecks and drives improvements.\n\nExcellent time management and delegation skills.\n\nAbility to prioritize and organize actions effectively and efficiently.\n\nOther information\nLegal/export license control (see below)\n\nPosition requires up to 10% travel domestic/international.\n\nValid driver’s license and passport required.\n\nRoutinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.\n\nOccasionally required to move around the campus.\n\nOccasionally lift and/or move up to 20 pounds.\n\nSpecific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\n\nThe current base annual salary range for this role is currently:\n$145,600-200,200Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.\nThe Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.\nAll new ASML jobs have a minimum application deadline of 10 days.\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? Read our frequently asked questions.\nRequest an Accommodation\nASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to  to initiate the company’s reasonable accommodation process.\nPlease note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.","description_format":"text","description_chars":8726,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Electronics Manufacturing","Semiconductor Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-03T10:36:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 460 · green card filings: 197","filings_12m":460,"filings_prev_12m":477,"green_card_filings_12m":197,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.877,"p_room":0.9,"age_days":14,"expected_fill_days":30,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-05T05:45:15Z"},"pay":{"stated_usd_annual":200200,"is_top_pay":true},"html_url":"https://alion.io/job/asml-senior-customer-technology-manager","json_url":"https://alion.io/job/asml-senior-customer-technology-manager.json","meta":{"generated_at":"2026-10-06T01:56:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2860,"day_limit":5000,"remaining_today":2140,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17151},"rest":"https://alion.io/mcp/rest/get_company?id=17151"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fasml-senior-customer-technology-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fasml-senior-customer-technology-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fasml-senior-customer-technology-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/asml-senior-customer-technology-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fasml-senior-customer-technology-manager"}]}