{"id":2824828,"url":"https://alion.io/job/asml-upgrade-install-and-relocation-engineer-4","title":"Upgrade install and Relocation Engineer","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":106,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-03T00:00:00Z","employer_posted_date":"2026-04-03","last_verified_at":"2026-10-19T02:32:23Z","board_verified":true,"closed_at":null,"days_open":199,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":199},"description":"Context\nThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.\nExecutes system Upgrade & Installations and Relocations activities that are well-defined and works under close supervision; provides technical support for other CS activities when needed.\nRequirements\nRequires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues.\nRequires a BS degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.\nResponsibilities\nProblem analysis and approach\nGather all information relevant for the problem, analyze using defined means, gather additional diagnostic info if needed, execute initial approach to solve problem determined by senior engineers and with close guidance from others.\nProblem handovers and routing\nHandover problem or problem aspects to others (experienced 1st line), document all data relevant for problem (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).\nInstallation\nInstall equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test per the guidance provided by experienced team members.\nUpgrade\nExecute hardware installation and perform system setup/recovery for upgrade packages as well as support locally owned field swaps adherering to an up-to-date plan and following the sequence under close guidance of experienced team members.\nProcedures\nBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure under the guidance from experienced team members.\nTraining / advice\nExplain appropriate actions to users to correct malfunctions, routine maintenance of equipment, recommend changes in user procedures when needed.\nKnowledge build-up and transfer\nShares own findings and WoW with rest of the team.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? 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