{"id":3430340,"url":"https://alion.io/job/asml-upgrade-install-and-relocation-generalist-euv-scn","title":"Upgrade Install and Relocation Generalist - EUV (SCN)","company":{"id":17151,"name":"ASML","domain":"asml.com","url":"https://alion.io/company/asml","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":115,"ghost_share":0,"stale_share":0.904,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4330},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"EUV","optional":false},{"name":"Photolithography","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T17:26:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Introduction to the Job\nASML brings together the most creative minds in science and technology to develop lithography systems that are critical to producing faster, more powerful and energy-efficient microchips. We design, develop, integrate, market and service advanced systems that enable the world's leading chipmakers to create smaller, more capable semiconductor devices that power the technologies people use every day. Headquartered in Veldhoven, the Netherlands, ASML operates globally with 18 office locations across the United States, including major sites in Chandler, Arizona; San Jose and San Diego, California; Wilton, Connecticut; and Hillsboro, Oregon.\nAs a Upgrade Install and Relocation Generalist, you will play a critical role in supporting the successful execution of EUV system upgrades, installations, relocations, and de-installation projects. Acting as a technical expert within ASML's Customer Support organization, you will provide proactive technical guidance, risk assessment, troubleshooting support, and escalation management to ensure projects are executed safely, efficiently, and according to plan.\nWorking closely with project teams, engineers, customers, and technical support organizations, you will help prevent issues before they occur, resolve complex technical challenges, and drive continuous improvement across EUV Upgrade, Install, and Relocation activities. Your expertise will directly contribute to project success, customer satisfaction, and the advancement of ASML's leading-edge lithography technology.\nRole and Responsibilities\nAs a Upgrade Install and Relocation Generalist, you will serve as a technical expert supporting the preparation and execution of complex EUV upgrade, installation, and relocation projects. You will leverage your system knowledge, problem-solving skills, and cross-functional collaboration to identify risks, resolve technical issues, and drive successful project execution.\nYou will:\nAnalyze technical risks and issues identified during the planning and execution of EUV installations, upgrades, de-installations, and relocation projects, providing recommendations on cycle time, resource requirements, and project readiness.\nMonitor project execution and proactively identify potential risks, bottlenecks, and performance impacts, implementing mitigation plans to ensure successful project outcomes\nServe as the primary technical escalation point for complex system and project-related issues, coordinating support across engineering, field service, global support centers, and other stakeholders as required.\nProvide technical guidance and troubleshooting support to enable rapid containment, resolution, and recovery of technical challenges while minimizing impact to project schedules and customer operations.\nManage and drive technical escalation processes, ensuring appropriate support levels are engaged, escalation protocols are followed, and critical issues are resolved in a timely manner.\nCommunicate project status, technical risks, issue resolution plans, and key updates to management, project teams, customers, and other stakeholders.\nConduct root cause analysis and implement corrective actions, leveraging lessons learned and best practices to prevent recurring issues and improve future project execution.\nReview project plans, execution scenarios, and operational readiness requirements to identify gaps, missing resources, and potential constraints before deployment.\nSupport New Product Introduction (NPI), project teams, and Fab Operations activities through both remote and on-site technical expertise, ensuring successful implementation of new upgrades and installation solutions.\nDrive continuous improvement and workforce development initiatives by identifying skill gaps, sharing technical knowledge, supporting training efforts, and enhancing safety, quality, efficiency, and customer satisfaction.\nEducation and Experience\nBachelor's degree in Mechanical Engineering, Mechatronics, Electronics, Mathematics, Applied Physics, or a related technical discipline.\nEquivalent combinations of education, technical training, and relevant experience may be considered.\nMinimum three years of experience supporting SCN activities on EUV systems preferred.\nExperience supporting EUV system installations, upgrades, relocations, or field operations in customer environments.\nDemonstrated experience troubleshooting and resolving complex electromechanical, system-level, or process-related issues.\nExperience managing technical escalations and coordinating support across cross-functional engineering organizations.\nFamiliarity with project execution, operational readiness, risk mitigation, and continuous improvement methodologies is preferred.\nExperience analyzing technical data and utilizing reporting tools to support issue resolution and decision-making.\nSkills\nWorking at the cutting edge of technology, you'll continuously face new challenges and opportunities to solve complex problems. Success depends on collaboration, innovation, and a commitment to delivering exceptional results. You will work alongside talented colleagues in a dynamic environment where diverse perspectives are valued and continuous learning is encouraged.\nTo thrive in this job, you'll need the following skills:\nApply strong analytical thinking and advanced troubleshooting skills to diagnose, contain, and resolve complex technical and system-level issues.\nDemonstrate deep technical knowledge of EUV systems, customer support operations, and escalation management processes.\nCommunicate clearly and professionally with customers, engineers, project teams, leadership, and other stakeholders at all organizational levels.\nCollaborate effectively across global, cross-functional teams to achieve project objectives and drive successful outcomes.\nAdapt quickly to changing priorities, schedules, technologies, and customer requirements in a dynamic and fast-paced environment.\nDemonstrate ownership, accountability, sound judgment, and professionalism while working independently and under pressure.\nManage technical escalations effectively, driving issue resolution through appropriate support channels and stakeholder engagement.\nLearn, apply, and share new technologies, products, and processes, while coaching, mentoring, and developing team capabilities.\nMaintain strong organizational skills, attention to detail, and documentation practices to support effective reporting, communication, and project execution.\nBuild positive relationships and continuously identify opportunities to improve safety, quality, efficiency, customer satisfaction, and overall project performance.\nOther Information\nThis position is based in Austin, TX with on-site presence required.\nThis position requires 85% travel, primarily within the United States, with occasional international travel based on business and customer needs.\nThis position may require day, night, rotating, or on-call schedules, including weekend work and extended hours based on business and customer needs.\nThis position requires the ability to work in a cleanroom environment for extended periods while wearing required personal protective equipment (PPE), including coveralls, hoods, booties, safety glasses, and gloves.\nThe position requires sitting, walking, standing, reaching, bending, kneeling, crouching, climbing ladders, working in confined spaces, and moving throughout customer or campus locations as needed.\nSpecific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. \nOccasionally lift and/or move up to 50 pounds\nValid driver's license required.\nPosition works under the direction of a Manager, Supervisor, Team Lead, or Senior Engineer.\nYou must be work authorized in the United States without the need for employer sponsorship.\nThe current base annual hourly range for this role is currently:\n$34-51Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.\nThe Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company’s 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US.\nAll new ASML jobs have a minimum application deadline of 10 days.\nThis position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.\nInclusion and diversity\nASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.\nNeed to know more about applying for a job at ASML? Read our frequently asked questions.\nRequest an Accommodation\nASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to  to initiate the company’s reasonable accommodation process.\nPlease note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). 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