# Product Specialist

We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process About the Role The Product Specialist plays a key role in enabling the success of the ASOS Customer Help experience, ensuring our digital platforms, tools and processes deliver seamless and efficient experiences for both customers and frontline advisor teams. Sitting within Customer Care Experience, this role is responsible for the optimisation and continuous improvement of customer- and advisor-facing products and journeys. Working closely with Product Managers, Engineering and Operational teams, you'll translate business and customer needs into practical solutions that improve performance, usability and business outcomes. As an established individual contributor, you'll operate with a go

- **Id**: 3697350
- **Url**: <https://alion.io/job/asos-product-specialist-2>
- **Role**: Sales
- **Role family**: Sales
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Watford, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T14:35:23Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-14T14:38:48Z
- **Board verified**: yes
- **Days open**: 11
- **Description format**: text
- **Description chars**: 5518
- **Description truncated**: no
- **Benefits**: Annual leave, Equity
- **Relocation offered**: no
- **Industries**: E-commerce Platforms, Forest Resources, Footwear, Land & Agriculture Property

## Company

- **Id**: 39790
- **Name**: ASOS
- **Domain**: asos.com
- **Url**: <https://alion.io/company/asos>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SmartRecruiters

## Technologies

- **Agile** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 11

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-03T18:28:33Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker); Route: Skilled Worker; Global Business Mobility: Senior or Specialist Worker

## Liveness

- **Score**: 74
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.821
- **P room**: 0.9
- **Age days**: 10
- **Expected fill days**: 16
- **Reasons**: conf:5, velocity, win:mid
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.