{"id":1127749,"url":"https://alion.io/job/aspen-skiing-company-guest-service-agent-limelight-ketchum","title":"Guest Service Agent - Limelight Ketchum","company":{"id":3933,"name":"Aspen Skiing Company","domain":"aspensnowmass.com","url":"https://alion.io/company/aspen-skiing-company","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ketchum, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false}],"status":"live","first_seen_at":"2026-09-22T19:20:18Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T19:58:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, defined by you and set in the heart of elevated and unique locations, each carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.\nCurrent locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).\nFor more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.\n Position Summary\nThe Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Services Manager.\nJob Posting Deadline\nApplications for this position will be accepted until October 4, 2026.\nEssential Job Functions/Key Responsibilities\nPick up and deliver guests to various local locations as scheduled by the Front Desk\nFamiliarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests\nKnow about all daily hotel functions, locations, and times for appropriate guest direction\nMaintain constant communication with Front Desk for itinerary changes and guest requests\nCheck inside and out of vehicles for cleanliness\nClean inside and outside of vehicles when needed\nCheck all essential fluids including oil and brake fluid and check the tire pressure\nReport any problems with the vehicles to Guest Services Manager\nFollow baggage tagging procedures and ski storage procedures\nDeliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas\nMaintain a high standard of cleanliness in the Lobby and Luggage storeroom\nFill out vehicle maintenance checklists as directed\nReport all accidents accurately filling out incident reports immediately\nAssist Front Desk in locating lost baggage through airlines and guest services desk at airport\nOther duties as assigned\nEducation & Experience Requirements\nMust be over 18 years of age\nA valid driver’s license is required\nOne year of guest/ customer service skills preferred\nKnowledge, Skills & Abilities\nKnowledge of hotel fire and safety procedures and ability to assist in emergency and security procedures as directed by management\nKnowledge of product or service (example retail product, food & beverage products)\nKnowledge of company policies and procedures\nProficiency in communicating clearly both verbally and in writing to team members and customers\nAbility to work in collaboration with others to achieve team goals\nAssist in emergency and security procedures as directed by management\nAbility to maintain the cleanliness of work area\nAbility to engage with customers in a positive and helpful manner\nAbility to always drive safely\nWork Environment & Physical Demands\nAbility to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend\nRegularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces\nMust be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)\nJob Benefits\nThis position is classified as a regular full-time position eligible for the following benefits:\nEnrollment dates differ across the various programs.\nHealth, Dental and Vision Insurance Programs\nFlexible Spending Account Programs\nLife Insurance Programs\nPaid Time Off Programs\nPaid Leave Programs\n401(k) Savings Plan\nEmployee Ski Pass and Dependent Ski Passes\nOther company perks\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. \nThis job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.\nAspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.\nFor an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks\nAspen One participates in E-Verify.\nE-Verify & Right to Work Poster","description_format":"text","description_chars":6158,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Outdoor Sports"],"lifecycle":[{"event":"open","at":"2026-09-22T22:43:06Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:15","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/aspen-skiing-company-guest-service-agent-limelight-ketchum","json_url":"https://alion.io/job/aspen-skiing-company-guest-service-agent-limelight-ketchum.json","meta":{"generated_at":"2026-09-25T01:47:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1823,"day_limit":5000,"remaining_today":3177,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}