{"id":1899416,"url":"https://alion.io/job/aspentech-geomodeller-technical-support-engineer","title":"Geomodeller Technical Support Engineer","company":{"id":41171,"name":"AspenTech","domain":"aspentech.com","url":"https://alion.io/company/aspentech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":35,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":538},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-05T10:02:42Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-07T20:48:48Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.\nThe Role\nReporting to SSE Customer Support and Training Manager, you are primarily responsible for providing Aspen SKUA and ROXAR software support and training to our users in India and Asia Pacific.You are expected to travel on a regular basis to countries in the region to deliver training and onsite support.\nYour Impact\nSupports clients locally or remotely by helping them to get and/or maintain access to AspenTech SSE products software and workflows, properly using all internal company procedures and systems for support, tracking and reporting, escalating issues of greater complexity to R&D if needed.\nDevelop long-term relationships with the user base you are assigned to support, learning about their concerns and their challenges, and working as a team with our Sales and Solution Consulting teams to solve them with our software.\nExpands knowledge of onsite and remote support standards, troubleshooting techniques, as well as use company´s knowledge base to better execute tasks.\nParticipates and contributes content to knowledge development and/or training programs through the organization and hosting of training or workshops activities.\nParticipate in local industry events and tradeshows (as needed).\nWhat You'll Need\nFirst degree in Geoscience with masters in Geology.\nMinimum 5 - 6 years technical experience in E&P industry, working for an oil company, services, or software company.\nSoftware ability: Good working knowledge of at least one exploration and production software suite SKUA, ROXAR or similar software\nClient interface: A proven ability to manage customer expectations.\nHigh level of English, both verbal and written\nStrong organizational and interpersonal skills\nDetail-oriented with hands-on problem-solving skills\nPrior knowledge of Aspentech applications, in particular SKUA would be an asset.\nExperience in Python scripting or similar language is an added advantage.\nAbility to travel. 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