{"id":1936191,"url":"https://alion.io/job/aspira-client-delivery-project-manager","title":"Client Delivery Project Manager","company":{"id":56854,"name":"Aspira","domain":"aspira.ie","url":"https://alion.io/company/aspira","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":165},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Monday.com","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-05T21:27:36Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T01:44:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Aspira\nFor more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors.\nWe share our client partners’ mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits.\nAspira is transforming its technology and service model to give agencies more capacity and insight-streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest.\nFYI\nApplicants must be legally authorized to work in the United States. Aspira is unable to sponsor or take over sponsorship of employment visas, now or in the future.\nAs part of our hiring process, candidates may be required to complete an identity verification check conducted through Checkr, a secure third-party service provider. This step helps confirm the authenticity of applicant identities and supports a fair, secure hiring process for all candidates.\nBy submitting your application, you acknowledge that you have read and understood this notice and consent to the potential inclusion of an identity verification step as part of the interview process.\nThe Ideal Candidate\nThe Client Delivery Project Manager (PM) is a versatile, technically fluent, client-focused project management role responsible for planning, coordinating, and delivering work across the full client lifecycle. This includes RFPs, contracting, implementations, platform transitions, production migrations, renewals, and ad hoc client initiatives.\nAs part of Aspira's PMO, Client Delivery Project Managers act as the operational backbone for client-facing work, partnering closely with Account Management, Product, Engineering, Transition, Implementation, Legal, Finance, and Leadership. They bring clarity to complex efforts, reduce risk during periods of change, and continuously improve how Aspira delivers for clients.\nKey Responsibilities\nImplementation & Platform Migration Management\nOwn a variety of implementation projects end-to-end, including feature implementations for existing clients, new client implementations, new platform migrations, and client transition-out projects.\nLead project kickoffs and maintain a regular governance cadence, including status calls, risk and issue tracking, and executive updates, to keep stakeholders aligned throughout each project.\nMaintain detailed project plans, timelines, milestones, and dependency tracking across all implementation, migration, and transition-out work.\nIdentify risks, blockers, and decision points early; escalate and drive resolution to maintain momentum.\nManage change requests when project work expands beyond the signed Scope of Work, keeping the client and internal teams aligned on the impact to scope and timeline.\nCoordinate end-user training, communication, and enablement materials so client teams feel confident and equipped to adopt new features, platforms, or transitions at go-live.\nOwn user acceptance testing coordination and go-live readiness sign-off, including a post-launch hypercare period to confirm stability before formal project close.\nEnsure every implementation, migration, or transition-out project is organized, predictable, and client-centered.\nEnd-to-End Client Lifecycle Management\nCreate a cohesive, consistent client experience across the full lifecycle, from RFP through implementation, migration, renewal, and (if needed) transition-out, coordinating with Aspira's internal teams throughout.\nServe as a continuity anchor for clients, ensuring smooth handoffs between lifecycle phases and teams.\nPartner closely with Account Management to translate contracts, statements of work, and commitments into actionable, sequenced project plans, and maintain a strong working relationship with the client partnership team throughout.\nSupport ad hoc client initiatives by applying consistent project management practices to maintain predictability and quality.\nRFP & Proposal Execution\nLead RFPs as formal projects, responsible for planning, sequencing, and execution.\nCoordinate cross-functional contributors (Account Management, Product, Engineering, Legal, Finance, Leadership).\nAssign writers and reviewers, track inputs and dependencies, and manage deadlines.\nReview and edit responses for clarity, consistency, and alignment with client needs.\nPlan and coordinate demos, including scoping, scripting, scheduling, and readiness tracking.\nContinuously improve RFP processes through templates, standards, and repeatable workflows.\nRevenue Growth & Upsell\nSupport upsell of previously released modules within the existing client base, partnering with Account Management to identify adoption gaps and build the case for expansion.\nCreate and maintain project templates for enabling existing modules, so features that have already been built can be turned on quickly without a full new implementation cycle.\nTrack module adoption across the client base and use that data to help prioritize which upsell opportunities to pursue next.\nCross-Functional Coordination\nAct as a central point of coordination across Product, Engineering, Implementation, Transition, Account Management, and external partners.\nCoordinate with external vendors and third-party partners involved in implementation or migration work, ensuring their deliverables stay aligned with the overall project timeline and scope.\nTake ownership of resolving cross-team conflicts in priority or timing.\nMaintain clarity around ownership, expectations, and timelines across all workstreams.\nDocumentation, Standards & Operational Excellence\nDocument end-to-end client lifecycle and implementation workflows for internal reference and onboarding.\nEstablish and maintain templates, playbooks, timelines, and best practices.\nMaintain accurate, current project documentation, client records, and delivery artifacts so every project stays organized and easy to hand off.\nFollow Aspira's PMO-established standards, templates, and processes, while contributing frontline project experience back into the PMO to continuously refine and enhance those methods.\nDrive continuous improvement across internal workflows and cross-functional collaboration.\nQualifications\nDemonstrated experience managing complex, cross-functional projects such as RFPs, implementations, migrations, or transitions.\nStrong organizational, documentation, and process improvement skills.\nComfortable coordinating across technical and non-technical teams.\nClear, confident communicator with strong client-facing skills.\nAdaptable, emotionally intelligent, and able to thrive in an evolving environment.\nDemonstrated ability to quickly learn new technical concepts and systems, and to take ownership without waiting for direction.\nPrior experience implementing or supporting SaaS platforms (implementation, onboarding, or platform migration work).\nWorking knowledge of data migration concepts: environment tiers (DEV/QA/UAT/PROD), data validation and reconciliation, cutover, and rollback planning.\nFamiliarity with the software development lifecycle (SDLC), including sprint or release cycles, backlog and ticket management, and QA/testing phases, sufficient to plan around and coordinate effectively with Product and Engineering.\nComfort reading and translating technical documentation, such as tickets, release notes, and migration plans, for non-technical stakeholders.\nDesired Hardware and Software Competencies\nProficiency in Monday.com or an equivalent project management platform for day-to-day project management.\nProficiency in Jira, used to track engineering-owned work such as tickets and releases.\nExperience with Confluence, Microsoft 365, or similar tools.\nDesired Education and Experience\nBachelor's degree in Business, Technology, or a related field, or equivalent practical experience.\nPMP, CAPM, or equivalent project management certification.\n3-5 years of project management, program management, or client delivery experience (SaaS, GovTech, services, or large-scale change initiatives preferred).\nExposure to system implementations or platform migrations requiring careful documentation and cross-team coordination.\nExperience supporting RFP responses, proposal writing, or account growth and upsell initiatives.\nExperience working within a PMO or standardized project governance structure.\nFamiliarity with Agile/Scrum practices; Scrum Master or related certification a plus.\nEqual Employment Opportunity\nRA Outdoors, LLC dba Aspira is an Equal Opportunity Employer. Aspira does not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law, in any aspect of employment, including recruitment, hiring, compensation, promotion, discipline, and termination. 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