Account Manager

As we scale our services across multiple countries and expand our multi-data center footprint, we are strengthening our sales team with anAccount Manager.

If you want to work on high-availability architectures, modern connectivity solutions, and regional expansion projects - this is the role for you.

Location: Sarajevo, Bosnia and Herzegovina.

Why is the job exiting?

As an Account Manager you will:

• Lead sales process of payment solutions for assigned territory/accounts
• Identify and develop new business opportunities for existing and new clients
• Create effective and specific account plans to ensure revenue target delivery and sustainable growth
• Coordinate all sales activities and manage resources within the sales cycle to ensure deal profitability
• Plan and execute the whole sales process (prepare proposals, presentations, cost/benefit analysis, etc.)
• Establish and maintain strong relationships with customers, based on knowledge of customer’s needs
• Proactive communication with customer on all levels (CFO, Retail Manager, Direct channels manager, Business Analysts, Project Managers, Card Issuing & Card Acquiring)
• Create customer's events for improving sales activities
• Follow a disciplined approach to maintaining a rolling pipeline for assigned territories/accounts
• Provide necessary sales support during post-sales period

• 4+ years of experience in B2B sales, preferably fintech (products/services sales, account management)
• Experience of developing and maintaining a sufficient pipeline and achieving sales quotas
• Knowledge of a territory (market segmentation, decision makers, customer needs, competition in the accounts)
• Knowledge of banking or independent POS/eCommerce solutions - desirable
• Knowledge of local Payment market with emphasis on POS and eCommerce - desirable
• Knowledge how MC/VISA, AMEX and other payment card schemes are working - desirable
• Experience of SaaS solution sales
• Fluency in English

• Strong drive to achieve the best results against internal or external standards of excellence
• Excellent planning and organizing abilities
• Excellent presentation, negotiation and time management skill
• Strong communication skills
• Ability and willingness to work as a part of team and to build strong working relationships
• Strong orientation towards customers, focus on identifying and exceeding their needs
• Willingness to travel
• Bachelor/ Master's in a technical or business discipline

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.