{"id":4320912,"url":"https://alion.io/job/astek-l2-support-engineer-java-backend","title":"L2 Support Engineer | Java Backend","company":{"id":1349,"name":"Astek","domain":"astek.net","url":"https://alion.io/company/astek-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"D","score":54,"open_postings":21,"ghost_share":0.762,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kochi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Rest API","optional":false},{"name":"Spring Boot","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:36:33Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:36:33Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Experience: 2–4 Years\nWork Location: Kochi, Kerala\nWork Schedule: 24/7 Rotational Shifts\n\nRole Summary\nWe are seeking an L2 Support Engineer with strong knowledge of Java backend technologies to support business-critical applications in a production environment. The ideal candidate should have hands-on experience with Java, Spring Boot, REST APIs, and Linux, along with the ability to troubleshoot application issues and support production deployments.\nThe candidate will work closely with development, DevOps, and infrastructure teams to investigate incidents, resolve technical issues, and maintain application stability.\nKey Responsibilities\nProvide L2 production support for Java-based backend applications.\nTroubleshoot application issues related to Java, Spring Boot, and REST APIs.\nAnalyze application logs, identify errors, and investigate production incidents.\nPerform initial root cause analysis and coordinate with development teams for complex issues.\nMonitor application health, identify potential failures, and ensure timely incident resolution.\nWork with Linux environments for application monitoring, log analysis, and troubleshooting.\nSupport application deployments, release activities, and basic operational tasks.\nCoordinate with DevOps teams for deployment-related issues and environment troubleshooting.\nMaintain incident records, technical documentation, and shift handover reports.\nEnsure adherence to defined SLAs and production support procedures.\n\nRequired Skills & Experience\n2–4 years of experience in Application Support, Production Support, or Backend Development with production support exposure.\nGood hands-on knowledge of Java and Spring Boot.\nStrong understanding of REST APIs and backend application architecture.\nWorking knowledge of Linux commands and shell-based troubleshooting.\nExperience in application log analysis and production issue debugging.\nBasic understanding of DevOps practices, CI/CD pipelines, and deployment processes.\nKnowledge of SQL and database troubleshooting would be an added advantage.\nGood problem-solving and communication skills.\nWillingness to work in 24/7 rotational 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