{"id":3323944,"url":"https://alion.io/job/aston-rukovoditel-call-tsentra","title":"Руководитель Call-центра","company":{"id":447062,"name":"ASTON","domain":"aston-med.kz","url":"https://alion.io/company/aston-med","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0.333,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":13,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Almaty, Kazakhstan"],"countries":["KZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":500000,"max":800000,"currency":"KZT","period":"month","gross":true,"usd_annual":22044},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T08:30:34Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T08:15:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"ASTON - сеть клиник превентивной медицины и IV-терапии, где современные медицинские технологии сочетаются с высоким уровнем сервиса и заботой о каждом пациенте.\n Наша команда объединяет врачей, медицинских специалистов и экспертов сервиса, которые работают ради одной цели - помогать людям сохранять здоровье, улучшать качество жизни и получать лучший опыт взаимодействия с клиникой.\n Сегодня ASTON успешно развивается в нескольких городах Казахстана, расширяет сеть клиник и приглашает в команду специалистов, которые разделяют наши ценности и стремятся расти вместе с компанией.\n Сейчас нам нужен тот, кто усилит наш отдел call-центра и поможет нам расти дальше.\n Обязанности:\n Организация работы call-центра (команда операторов)\n\n Контроль обработки всех заявок и звонков\n\n Повышение конверсии: от лида → до записи → до прихода пациента\n\n Настройка скриптов, обучение и мотивация сотрудников\n\n Контроль качества звонков и стандартов коммуникации\n\n Постановка планов и выполнение KPI\n\n Подбор, обучение и мотивация персонала\n\n Требования:\n Опыт управления call-центром / отделом продаж от 2 лет\n\n Навыки работы с воронкой: доведение клиента до результата (визита/сделки)\n\n Умение управлять командой и добиваться выполнения показателей\n\n Энергичность, лидерство, ориентация на результат\n\n Опыт в медицине, фитнесе или b2c будет преимуществом\n\n Условия:\n Совокупный доход с бонусами до 1 000 000 ₸;\n\n Оклад 500.000 + прозрачная система премий от результатов команды;\n\n Оплачиваемое обучение и карьерный рост;\n\n Скидки на услуги клиники для сотрудников;\n\n Современный офис в бц Нурлы Тау и сильная команда.\n\n Оставляйте отклик. 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