{"id":4319626,"url":"https://alion.io/job/astrazeneca-campaign-operations-analyst-salesforce-mca-adobe","title":"Campaign Operations Analyst, Salesforce MCA & Adobe","company":{"id":13195,"name":"AstraZeneca","domain":"astrazeneca.com","url":"https://alion.io/company/astra-zeneca","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":201,"ghost_share":0.02,"stale_share":0.348,"repost_share":0.129,"time_to_fill_p50_days":19,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-11-14T18:35:55Z","employer_posted_date":null,"last_verified_at":"2026-11-14T18:35:55Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job description:\n\nAre you ready to turn marketing automation into measurable impact for patients and company outcomes? In the position of Campaign Operations Analyst located in Chennai, you will be responsible for managing multi-channel campaigns using the Salesforce Marketing Cloud platform and Adobe Campaign. These campaigns help our medicines and programs reach the people who need them most. Your work will translate strategy into timely, relevant, and compliant communications that support brand objectives and patient outcomes.\n\nYou will join a collaborative, fast-moving team that brings marketers, data specialists, and technologists together to deliver at scale. Can you see yourself translating sophisticated requirements into detailed, multi-channel journeys at pace? Here, your expertise in building, testing, and optimizing campaigns will drive outcomes that matter-speed to market, engagement quality, and operational excellence.\n\nAccountabilities:\nCampaign Build and Execution: Configure, build, test, and deliver emails, journeys, Cloud Pages, SMS, push notifications, and workflows across Adobe Campaign and the marketing cloud environment provided by Salesforce to meet defined business goals.\nEnd-to-End Delivery Ownership: Own campaigns from requirements capturing through QA, deployment, monitoring, and post-launch validation, ensuring accuracy, timeliness, and impact.\nCollaborate with IT and data teams to enable clean, reliable data flows and integrations from multiple sources. Apply schemas, supplementary data structures, and governance principles to ensure audiences remain accurate and compliant.\nPersonalization and Targeting: Implement segmentation, multifaceted content, tailored strategies, classification systems, and targeting logic that increase relevance and performance across channels.\nQuality, Compliance, and Governance: Follow SOPs, SLAs, change control, and access standards; uphold privacy, consent, suppression, and preference management to protect customers and the business.\nFix and Continuous Improvement: Diagnose and resolve workflow, delivery, journey, automation, and data issues; escalate appropriately and foster insights into platform and process improvements.\nCollaborator Partnership: Translate requirements from business partners into robust technical solutions; communicate progress, risks, and trade-offs clearly to diverse collaborators across regions.\nReusable Assets and Scalability: Build and maintain templates, workflows, automations, and standard configurations that improve consistency, speed, and scale across markets.\nMeasurement and Optimization: Supervise campaign health and delivery; validate audiences and outcomes, and recommend enhancements that boost efficiency, data quality, and engagement over time.\n\nCrucial Skills/Experience:\n4-6 years of overall experience in marketing automation with SFMC, covering modules such as Email Studio and Journey Builder, Interaction Studio, Einstein, Automation Studio, and Adobe Campaign.\nHands-on experience with Adobe Campaign and/or the Salesforce digital marketing platform in a campaign operations or marketing automation environment.\nPractical knowledge of Adobe Campaign workflows, deliveries, targeting, segmentation, personalization, typologies, and schemas.\nKnowledge of SFMC capabilities including Email Studio, Journey Builder, Automation Studio, CloudPages, Data Extensions, and audience segmentation.\nSolid understanding of SQL; exposure to AMPscript, JavaScript, HTML/CSS, JSON, SOQL, APIs, and platform integrations is advantageous.\nGood understanding of campaign lifecycle management, data quality, audience segmentation, personalization, QA, and deployment processes.\nUnderstanding of data security, permission, blocking procedures, preference management, and access-control principles within marketing platforms.\nStrong analytical, solve, communication, and collaborator collaboration skills.\nAbility to work within established SOPs, SLAs, QA, change-management, and production deployment processes.\nExperience managing multiple campaign work in a fast-paced campaign operations environment while maintaining quality and timelines.\n\nDesirable Skills/Experience:\nCertifications in Marketing Cloud by Salesforce and/or Adobe Campaign.\nSophisticated AMPscript and SSJS for personalization, CloudPages, and integrations.\nExperience with real-time and batch integrations using APIs, connectors, and event-based architectures.\nKnowledge of deliverability best practices, tracking, and testing tools across email and mobile channels.\nFamiliarity with Agile delivery, backlog management, and version control for campaign assets.\nExperience in regulated industries and with regional data privacy requirements.\nSkills\nAdobe Campaign, SFMC, SQL, Salesforce Marketing Cloud","description_format":"text","description_chars":4798,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Rare Disease Therapeutics","Cardiometabolic Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-14T18:35:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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