{"id":3177226,"url":"https://alion.io/job/astreya-av-event-support-technician-onsite","title":"AV & Event Support Technician (Onsite)","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":39,"ghost_share":0,"stale_share":0.795,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Premiere Pro","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T16:39:39Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"The Audio Visual Support Technician’s prime function is to provide Event, AV and VC technical support and be the main point of contact for all events requiring AV & Event support.\nThe position involves a high degree of exposure, working sometimes with executives and directors, to provide the services listed above and requires a flexible approach to working schedules including early start and late finish and occasional weekend support.\nEvent Support\nHands-on delivery of events either on-site or remotely via / Zoom / Google Meet / Streamyard\nOperate event production equipment including but not limited to audio desk, lighting desk, vision mixer and PTZ cameras and operation\nWork with teams and stakeholders using ticketing or booking system system to coordinate events\nProvide full event production support either on your own for smaller events or as part of a team for larger events\nManage the day-to-day housekeeping and maintenance of event spaces\nWork with clients/stakeholders who might not be technically minded in pre-production to explain the capabilities of the space and go over best practice to ensure the event is a success\nProvide feedback on possible enhancements and improvements to the space\nManage client expectations on production issues\nLiaise across different levels within the immediate team, the client’s organization, and third-party vendors\nEscalate any operational issues to the appropriate level of support and make suggestions for improvements\nProduce event related and other types of reports as requested by the manager\nServes as the primary contact for event coordination requiring AV beyond the general meeting setup\nRun AV events for corporate communications to employees, including pre-event practice runs with speakers, testing of audio, video equipment, etc\nConsults with internal stakeholders to understand requirements for meetings in rental spaces that do not have advanced AV setup.\nServe as key contact for third party AV vendors at venue locations.\nManage high profile, global events\nEnsure all equipment is operational prior to events, has been tested, and escalates when there are logistical issues that could impact the event\nBasic Video encoding and editing skills\nVideo / Audio Conferencing\nVideo/Audio conference setup support\nEnsure all equipment is operational in advance of meeting and handover to host to be able to operate the call\nManages equipment and software upgrades\nCommissioning and testing of all new and relocated video conference systems\nAssist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify, working with external vendors when necessary.\nAV Meeting Room Support\nEnsure all multimedia/presentation rooms are maintained in good working order\nAV equipment set-up and support\nPresentation/multimedia meeting room support, including duration support\nAssist with support for multimedia broadcasting\nQuick response to emergency/ad-hoc requests\nFaults & Room Checks\nCarry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure\nEnsure that all faults are reported in the correct way and in a timely manner\nProactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly\nProviding support, including on-the-spot diagnosis and rectification of faults and problems as and when they occur, escalating using established procedures\nCarry out all power down/up when required, usually involving out-of-hours overtime commitments\nGeneral Duties\nMaintaining the cleanliness and presentability of all AV rooms, stores and equipment\nMentor other members of the team, including freelancers\nAssist with the training of all technical team members\nAdvise clients on best practice\nProvide regular feedback and service improvements recommendations\nFocus on service/operational issues for review\nExperience & Skills Required\nFlexible approach to working schedules to include out of hours (early or late) and weekends\nMust have experience in managing events and webinars remotely via Zoom /\nWorking unsupervised\nEncoding of video and audio content.\nMedia and web content integration (packaging). Knowledge of Windows Media, Apple Quicktime, .mp4 and Flash encoding formats.\nOperating various types of equipment such as camera controllers, audio mixing desks and lighting consoles\nRead and understand AV schematics\nData gathering, reporting, metrics and administrative skills\nLiaising with clients and event planners on a daily basis - white glove customer service approach\nEvent support experience\nExcellent customer service skills and experience\nExcellent communication skills\nAV / VC Systems experience in a Corporate environment\nAbility to read building schematics and installation diagrams in order to troubleshoot\nUnderstanding of TCP/IP networking\nUnderstanding of different audio and video protocols and codecs required\nAbility to draft and present technical reports in English\nProviding feedback for service improvements\n3 years minimum experience in a similar role\nExperience video editing in Adobe Premiere Pro\nAdditional Information\nAstreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.\nSalary Range\n$21.27 - $33.58 USD (Hourly)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.\nFurther, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.\nAstreyaoffers comprehensivebenefits to all Regular, Full-Time Employees, including:\nMedical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only\n\nDental provided through UHC\n\nNationwide Vision provided by UHC\n\nFlexible Spending Account for Health & Dependent Care\n\nPre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)\n\nContinuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera\n\nCorporate Wellness Program provided by Goomi Group\n\nEmployee Assistance Program\n\nWellness Days\n401k Plan\n\nBasic and Supplemental Life Insurance\n\nShort Term & Long Term Disability\n\nCritical Illness, Critical Hospital, and Voluntary Accident Insurance\n\nTuition Reimbursement (available 6 months after start date, capped)\n\nPaid Time Off (accrued and prorated, maximum of 120 hours annually)\n\nPaid Holidays\n\nAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law","description_format":"text","description_chars":7375,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk"],"lifecycle":[{"event":"open","at":"2026-10-23T20:19:31Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":0.9,"age_days":8,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":false},"html_url":"https://alion.io/job/astreya-av-event-support-technician-onsite","json_url":"https://alion.io/job/astreya-av-event-support-technician-onsite.json","meta":{"generated_at":"2026-10-29T16:48:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1707},"rest":"https://alion.io/mcp/rest/get_company?id=1707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fastreya-av-event-support-technician-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fastreya-av-event-support-technician-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fastreya-av-event-support-technician-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/astreya-av-event-support-technician-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fastreya-av-event-support-technician-onsite"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3177226}},{"tool":"search_jobs","arguments":{"company":"astreya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3177226},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}