{"id":3703863,"url":"https://alion.io/job/astreya-billing-analyst-noc","title":"Billing Analyst & NOC","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":40,"ghost_share":0,"stale_share":0.775,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Nagios","optional":false},{"name":"OSPF","optional":false},{"name":"TCP/IP","optional":false},{"name":"Tcpdump","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-11-03T20:23:53Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T05:14:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Billing Analysis & NOC Specialist - (L1)\nBilling Analysis & NOC Specialist\nEntry Level (1-3 years)\n24/7 Operations\nRole Overview\nWe are seeking a detail-oriented Billing Analysis & Network Operations Center (NOC) L1 Specialist to join our operational team in Hyderabad. In this dual-function role, you will monitor network alarms, handle first-level technical troubleshooting, and conduct precise billing data audits to ensure accurate revenue assurance and seamless service delivery.\nKey Responsibilities\nNOC L1 Support & Monitoring:\nMonitor real-time network infrastructure, servers, and service performance via monitoring tools (e.g., SolarWinds, Nagios, Zabbix).\nAcknowledge, triage, and categorize incoming incidents and technical alerts.\nPerform initial L1 troubleshooting using standard operating procedures (SOPs).\nEscalate unresolved incidents to L2/L3 engineering teams with clear ticket documentation.\nBilling Analysis & Data Verification:\nAnalyze Monthly Spend Reports, Invoices, and transactional billing data to identify discrepancies.\nPerform periodic reconciliation between network usage data and billing engine outputs.\nTrack and resolve billing errors, account discrepancies, and unbilled traffic.\nGenerate weekly and monthly revenue assurance and traffic distribution reports.\nRequired Skills & Qualifications\nNetworking Fundamentals: Strong grasp of OSI layers, TCP/IP suite, DNS, DHCP, VPN, VLANs, routing protocols (OSPF, BGP basics), and subnetting.\nOperating Systems: Basic command-line troubleshooting skills in Linux/Unix and Windows Server environments.\nTool Proficiency: Familiarity with network diagnostic utilities (ping, traceroute, mtr, nslookup, tcpdump, netstat) and ticketing systems.\nBilling Data Knowledge: Foundational proficiency in auditing call records and validating monthly invoice accuracy.\nCommunication: Clear verbal and written English communication for cross-functional collaboration and stakeholder notifications during outages.\nShift Flexibility: Participate in 24/7 support with other teams across the globe. Some weekend work may be required.\nEducation: Bachelor’s degree in Computer Science, Information Technology, Electronics & Telecommunications, or equivalent diploma.\nExperience: 1-3 years in an L1 NOC, Technical Support, or Telecom Billing/Data Analyst role.\nPhysical Demand & Work Environment\nMust have the ability to perform office-related tasks, which may include prolonged sitting or standing.\nMust have the ability to move from place to place within an office environment.\nMust be able to use a computer.\nMust have the ability to communicate effectively.\nSome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.","description_format":"text","description_chars":2726,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk"],"lifecycle":[{"event":"open","at":"2026-11-03T20:23:53Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":20,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/astreya-billing-analyst-noc","json_url":"https://alion.io/job/astreya-billing-analyst-noc.json","meta":{"generated_at":"2026-11-09T07:46:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1707},"rest":"https://alion.io/mcp/rest/get_company?id=1707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fastreya-billing-analyst-noc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fastreya-billing-analyst-noc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fastreya-billing-analyst-noc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/astreya-billing-analyst-noc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fastreya-billing-analyst-noc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3703863}},{"tool":"search_jobs","arguments":{"company":"astreya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3703863},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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