{"id":4195140,"url":"https://alion.io/job/astreya-cloud-network-manager-iii","title":"Cloud Network Manager III","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":44,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico","Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:22:48Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:22:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Responsibilities:\nBuild and utilize capacity dashboards to proactively identify and address network stockout issues. Investigate and resolve network incidents, outages, and connectivity problems related to customer capacity limitations.\nReview network traffic, bandwidth utilization, latency and identify potential capacity constraints. Monitor customer usage patterns and proactively identify potential capacity needs.\nCollaborate with the Operations Lead, customer engineers, and other team members to diagnose and resolve complex issues affecting customer capacity.\nApply troubleshooting methodologies and best practices to restore services and customer capacity quickly.\nMaintain accurate and up-to-date network documentation, including diagrams, configurations, and troubleshooting guides, with a focus on customer capacity details.\nDocument incidents, resolutions, and capacity-related changes in a knowledge base to facilitate future troubleshooting and capacity planning efforts.\nQualifications:\nEducation: Associate's degree in Computer Science, Networking, or a related field.\nExperience:5+ years of experience in network operations or a related field, with a focus on cloud environments.\nExperience with cloud networking platforms (e.g., AWS, Azure).\nFamiliarity with network monitoring and troubleshooting tools.\nExperience working with customer support or customer success teams.\nExperience with AI/Automation tools and technologies\n\nSkills:\nStrong understanding of network protocols and technologies (TCP/IP, routing, switching).\nProficiency in troubleshooting network issues at various layers (physical, data link, network).\nAbility to work independently and as part of a team.\nExcellent communication and customer service skills.\nPreferred:\nCertifications in networking (e.g., CCNA, Network+).\nExperience with scripting or automation tools for capacity management.\nKnowledge of cloud capacity planning and scaling best 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