{"id":2808308,"url":"https://alion.io/job/astreya-network-operations-engineer-ii-9","title":"Network Operations Engineer II","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":29,"ghost_share":0,"stale_share":0.862,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":131000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":189},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"MPLS","optional":false},{"name":"Nagios","optional":false},{"name":"OSPF","optional":false},{"name":"ServiceNow","optional":false},{"name":"VLAN","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T18:06:36Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Network Operations Engineer II - Client Onsite\nWork Location: Denver, CO\nOur Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed data center network. This role requires deep expertise in network infrastructure, routing, switching, troubleshooting, and operational support.\nThe Tier 2 Engineer serves as the primary escalation point for Tier 1 engineers, taking ownership of complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations.\nKey Responsibilities\nAdvanced Network Operations & Troubleshooting\nOperate and troubleshoot a globally based Data Center network, including routing and switching devices.\nPerform fault isolation and resolution, diagnosing Layer 1-3 network issues.\nTake ownership of escalated cases from Tier 1 engineers, ensuring a successful resolution.\nManage and escalate critical events, communicating clearly and concisely with stakeholders.\nSupport network circuit and hardware troubleshooting, including patch panels, optics, and cabling.\nDetect and diagnose various error/failure conditions across an array of network device types.\nProvide hands-on support for network incidents, collaborating with engineering teams when required.\nIncident Response & Escalation Support\nProvide Tier 2 support for all Data Center Network Repair issues, assisting Tier 1 engineers with advanced troubleshooting.\nServe as the escalation point-of-contact during business hours, handling troubleshooting, tooling, and process issues.\nCoordinate with DC facilities teams on maintenance activities impacting network infrastructure.\nOwn incident response processes, including escalations to higher-level support teams when necessary.\nRapidly respond to major network incidents, supporting SEV initiation and resolution processes.\nNetwork Monitoring & Optimization\nMonitor the DC network infrastructure ticket queues, ensuring timely and accurate responses to alerts.\nTrack and document incident resolution steps, maintaining accurate logs in ticketing systems.\nProactively identify and resolve network performance issues, optimizing existing configurations.\nDevelop and maintain network change documentation, including VLAN, subnet, and DNS modifications.\nAutomation & Continuous Improvement\nContribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements.\nIdentify areas for automation to improve efficiency.\nProvide feedback on recurring network issues, refining troubleshooting procedures and SOPs.\nSupport network optimization efforts, participating in capacity planning and scaling initiatives.\nProcess & Asset Management\nDocument and optimize operational processes and procedures, ensuring alignment with best practices.\nFollow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements.\nEnsure accurate inventory and documentation in collaboration with audit and asset management teams.\nMonitor tickets for adherence to SLAs, ensuring prompt issue resolution.\nRequired Qualifications & Skills\nTechnical Skills\nExpertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols (BGP, OSPF, MPLS, etc.).\nStrong experience troubleshooting Layer 1-3 network issues in a large-scale production environment.\nHands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).\nAdvanced knowledge of troubleshooting IP transport/transmission networks and transceivers.\nExperience capturing and analyzing network traffic for troubleshooting.\nProficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).\nSoft Skills & Work Ethic\nStrong analytical skills, problem-solving mindset, and ability to work autonomously.\nExcellent communication and documentation skills for incident tracking and resolution.\nProven ability to work in a fast-paced, mission-critical environment.\nStrong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.\nExperience & Education\nBachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).\n5+ years of network operations experience, with a focus on Data Center networks.\nCertifications preferred:\nCCNP (Cisco Certified Network Professional)\nJNCIP (Juniper Networks Certified Internet Professional)\nITIL v4 (for incident and service management)\nSalary Range\n$72,960.00 - $115,200.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.\nFurther, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.\nAstreyaoffers comprehensivebenefits to all Regular, Full-Time Employees, including:\nMedical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only\n\nDental provided through UHC\n\nNationwide Vision provided by UHC\n\nFlexible Spending Account for Health & Dependent Care\n\nPre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)\n\nContinuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera\n\nCorporate Wellness Program provided by Goomi Group\n\nEmployee Assistance Program\n\nWellness Days\n401k Plan\n\nBasic and Supplemental Life Insurance\n\nShort Term & Long Term Disability\n\nCritical Illness, Critical Hospital, and Voluntary Accident Insurance\n\nTuition Reimbursement (available 6 months after start date, capped)\n\nPaid Time Off (accrued and prorated, maximum of 120 hours annually)\n\nPaid Holidays\n\nAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law","description_format":"text","description_chars":6430,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk"],"lifecycle":[{"event":"open","at":"2026-10-18T08:01:09Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.573,"p_room":0.75,"age_days":17,"expected_fill_days":19,"reasons":["conf:36","stale_co","wave","velocity","win:late","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/astreya-network-operations-engineer-ii-9","json_url":"https://alion.io/job/astreya-network-operations-engineer-ii-9.json","meta":{"generated_at":"2026-10-23T04:22:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7143,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1707},"rest":"https://alion.io/mcp/rest/get_company?id=1707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fastreya-network-operations-engineer-ii-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fastreya-network-operations-engineer-ii-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fastreya-network-operations-engineer-ii-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/astreya-network-operations-engineer-ii-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fastreya-network-operations-engineer-ii-9"}]}