{"id":2566924,"url":"https://alion.io/job/astreya-project-coordinator-ii-6","title":"Project Coordinator II","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":26,"ghost_share":0,"stale_share":0.885,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32400,"max":40500,"currency":"EUR","period":"year","gross":null,"usd_annual":45041},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-14T22:06:12Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T07:33:11Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description:\nThe IT Operations/Project Coordinator will facilitate and coordinate multiple cross functional teams to carry out day to day operations. Your job involves coordination and liaising with multiple teams, OEM Vendors, smart/remote hands and facility providers. Tasks may vary in number, size and complexity.The candidate should be able to demonstrate some experience and expertise in Colo/DC/POP site access, smart hands requests, RMAs, inventory, and audits, or similar logistics experience. \nRoles and Responsibilities:\nAssist with daily monitoring of the ticketing system and drive tickets to resolution within SLA.\nWork closely with Colo vendors to schedule Smart Hands, arrange site access for visitors, schedule inbound and outbound shipment. \nWork with Colo vendors to ensure compliance with environmental agreements, addressing temperature and other environmental issues within the cage to keep conditions within agreed thresholds.\nWork with turnkey vendors to request and schedule Smart Hands and ensure technician availability.\nEnsure site-access and visitor requests comply with security and data-center access policies.\nCoordinate with hardware vendors to manage RMA shipments to and from facilities, and track shipments through to closure.\nMaintain accurate records of ticket activity, vendor interactions, and shipment tracking.\nSupport incident and outage coordination, mobilizing the right resources and Smart Hands during critical events.\nTrack in-flight requests to completion and provide timely status updates to stakeholders.\nEscalate blockers, at-risk SLAs, and high-severity issues promptly to the appropriate teams or on-call.\nCollaborate with regional teams to progress and resolve tickets end-to-end.\nCollaborate with coordinators in other regions for smooth start/end-of-shift handovers, ensuring 24/7 \"follow-the-sun\" coverage.\nIdentify recurring issues and process gaps, and suggest improvements to workflows, tooling, or automation.\nAdhere to change-management, safety, and compliance requirements for all coordinated work.\nCross-train on regional processes to provide flexible coverage and backup.\nCommunicate professionally with cross-functional and regional stakeholders across time zones, working independently and prioritizing effectively in a fast-paced, 24/7 environment.\nAttending and participating in client meetings as required.\nContribute to and maintain runbooks, SOPs, and knowledge-base articles for recurring workflows.\nOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position\nRequired Qualifications/Skills:\n3 - 5 years of work experience in project coordination/management\nExperience working with Colo/Facility providers\nExperience working with OEM Vendors (Cisco, Juniper, Arista etc.)\nFamiliarity Google Suite\nExcellent communication skills, both verbal and written\nPositive attitude and dependable\nExcellent customer service skills\nAbility to work both within a team and independently\nAbility to multitask and prioritize workload in a fast-paced environment\nAbility to use good judgment, as well as problem-solving and decision making skills\nAbility to maintain confidentiality and professional decorum\nPreferred (but not required) experience and qualifications:\nProject Management qualifications\nBachelor Degree or equivalent\nPhysical Demand & Work Environment:\nMust have the ability to perform office-related tasks which may include prolonged sitting or standing\nMust have the ability to move from place to place within an office environment\nMust be able to use a computer\nMust have the ability to communicate effectively \nSome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers \nSalary Range\n32,400.00 - 40,500.00 EUR (Annual)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.\nFurther, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.","description_format":"text","description_chars":4605,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk"],"lifecycle":[{"event":"open","at":"2026-10-14T22:06:12Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:41","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":45041,"is_top_pay":false},"html_url":"https://alion.io/job/astreya-project-coordinator-ii-6","json_url":"https://alion.io/job/astreya-project-coordinator-ii-6.json","meta":{"generated_at":"2026-10-20T07:46:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8237,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1707},"rest":"https://alion.io/mcp/rest/get_company?id=1707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fastreya-project-coordinator-ii-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fastreya-project-coordinator-ii-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fastreya-project-coordinator-ii-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/astreya-project-coordinator-ii-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fastreya-project-coordinator-ii-6"}]}