{"id":4077193,"url":"https://alion.io/job/astreya-project-coordinator-iv","title":"Project Coordinator IV","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":41,"ghost_share":0,"stale_share":0.805,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-11T15:50:22Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:50:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What this Job Entails:\nThe Project Coordinator IV will work as part of a global team and play a key role in both the project and operational side of our business. This role will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity.\nScope:\nWorks on complex assignments requiring a high degree of initiative\n\nRequires minimal oversight and is proactive. May act as a team leader.\n\nYour Roles and Responsibilities:\nMaintains and monitors project plans, project schedules, work hours and expenditures.\n\nDevelops detailed project plans and manages all implementation processes\n\nCoordinates work performed by project resources and customers/partners by defining project requirements, performing feasibility and needs/impact assessments.\n\nIdentifies project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.\n\nOrganizes, attends and participates in stakeholder meetings.\n\nDocuments and follows up on important actions and decisions from meetings.\n\nCollaborates with various regional teams responsible for project resources and ticket resolution.\n\nLeads daily monitoring of the ticketing system, reassigning tickets where required.\n\nProduces regular and ad hoc reports as required.\n\nTrains new hires and colleagues on new reports and dashboards.\n\nIdentifies trends or recurring problems and escalates to management for resolution.\n\nLocates and defines new process improvement opportunities.\n\nEnsures incidents are assigned to the correct resolver team.\n\nDevelops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.\n\nWorks closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.\n\nOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position\n\nRequired Qualifications/Skills:\nAssociate's degree (A.A) or equivalent from two-year college or technical school and 8+ years’ related experience and/or training; or equivalent combination of education and experience\n\nNetworks with key contacts outside own area of expertise\n\nDetermines methods and procedures on new assignments and may coordinate activities of other personnel\n\nFlexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.\n\nExperience working with Microsoft Excel and Google Suite\n\nExcellent Communication skills, both verbal and written\n\nPrevious experience with ticketing systems and/or project management system\n\nPrevious experience in a technology driven environment\n\nProactive attitude and dependable\n\nExcellent customer service skills\n\nAbility to work both within a team and independently\n\nAbility to multitask and prioritize workload\n\nAbility to use good judgment, as well as problem-solving and decision making skills\n\nAbility to maintain confidentiality and professional decorum\n\nPreferred Qualifications:\n\nPhysical Demand & Work Environment:\nMust have the ability to perform office-related tasks which may include prolonged sitting or standing\n\nMust have the ability to move from place to place within an office environment\n\nMust be able to use a computer\n\nMust have the ability to communicate effectively\n\nSome positions may require occasional repetitive motion or movements of the wrists, hands, and/or 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