{"id":1058274,"url":"https://alion.io/job/astreya-salesforce-developer-ii","title":"Salesforce Developer II","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":30,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"Spring Boot","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-06-24T00:00:00Z","employer_posted_date":"2026-06-24","last_verified_at":"2026-10-24T03:06:47Z","board_verified":true,"closed_at":null,"days_open":123,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":123},"description":"Job description (Financial Force-Certinia)\n(Financial Force-Certinia) Level 2/Level 3 Product Support Analyst\nThe individual in this role will be responsible for providing advanced technical support for Salesforce applications, handling complex issues that require in-depth knowledge of system architecture, configurations, and integrations. As part of the Level 3 support team, the person will collaborate closely with both technical teams and business users to ensure the stability and performance of these systems.\nService Delivery\nTroubleshooting and resolving advanced technical issues related to Salesforce applications, including complex configurations.\nAnalyzing and diagnosing root causes for issues escalated from Level 1 and Level 2 support teams, implementing long-term solutions to prevent recurrence.\nHandling system configurations, upgrades, and patches to ensure seamless operations.\nManaging integrations between Expensify, Salesforce, and other third-party systems, resolving related technical challenges.\nResponsibilities\nAct as the subject matter expert for Salesforce, providing deep technical expertise and guidance for problem resolution.\nCollaborate with development, infrastructure, and database teams to address system issues, integrations, and configurations.\nImplement system enhancements, upgrades, patches, and fixes based on vendor guidelines, ensuring minimal disruption to business operations.\nMaintain and improve security configurations within Salesforce, ensuring compliance with security protocols and best practices.\nConduct root cause analysis on critical incidents, developing preventive measures and optimizing system stability.\nAssist in data migration tasks and troubleshoot issues related to data integrity, reports, and queries.\nProviding guidance to Level 1 and Level 2 support teams for improved issue resolution efficiency.\nQualifications\nExperience: 4+years of experience in Level 2 or Level 3 technical support, with a strong focus on Salesforce.\nTechnical Skills: •Proficient in Salesforce administration, including customizations, automation, and integrations.\n\nExperience with Spring Boot-based microservices integrated with Salesforce, deployed across AWS and GCP environments. Skilled in managing CI/CD pipelines and containerized deployments. Knowledge of cloud infrastructure to ensure scalability, security, and operational efficiency.\nExperience with CI/CD processes and hands-on knowledge of Java, HTML, CSS, SQL, and APEX.\nStrong expertise in API integrations and troubleshooting synchronization issues between Salesforce and other enterprise applications.\nIn-depth understanding of system security, user roles, permissions, and compliance within Salesforce environments.\nFamiliarity with scripting and automation tools to enhance system performance and efficiency.\nGood to have experience in developing AI based solutions.\nSoft Skills: •Excellent problem-solving skills with the ability to analyze and resolve complex issues.\nStrong communication skills to interact effectively with technical teams and business users.\nAbility to work independently and as part of a team in a fast-paced environment.\nStrong documentation skills to ensure knowledge sharing and process standardization.\nThis role offers an opportunity to work in a dynamic environment, providing critical technical support for business applications and driving continuous improvements in system performance and efficiency.","description_format":"text","description_chars":3449,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk"],"lifecycle":[{"event":"open","at":"2026-09-19T05:05:54Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.185,"p_room":0.28,"age_days":123,"expected_fill_days":18,"reasons":["conf:26","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/astreya-salesforce-developer-ii","json_url":"https://alion.io/job/astreya-salesforce-developer-ii.json","meta":{"generated_at":"2026-10-25T12:17:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1707},"rest":"https://alion.io/mcp/rest/get_company?id=1707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fastreya-salesforce-developer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fastreya-salesforce-developer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fastreya-salesforce-developer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/astreya-salesforce-developer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fastreya-salesforce-developer-ii"}]}