{"id":3315540,"url":"https://alion.io/job/astreya-telecom-specialist-i","title":"Telecom Specialist I","company":{"id":1707,"name":"Astreya","domain":"astreya.com","url":"https://alion.io/company/astreya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":39,"ghost_share":0,"stale_share":0.795,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":19000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":222},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"Datadog","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Nagios","optional":false},{"name":"OSPF","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false},{"name":"Tcpdump","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-04T13:11:33Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"NOC Engineer - (L1)\nNetwork Operations Center (NOC)\nEntry Level (0-2 years)\n24/7 Operations\nRole Overview\nThe L1 NOC Engineer acts as the first line of defense for monitoring critical network, server, and cloud infrastructure. This role is responsible for real-time alert triage, initial diagnostic troubleshooting, incident logging, and escalating unresolved issues to higher-tier engineering teams to ensure system availability and strict SLA adherence.\nKey Responsibilities\nContinuous Monitoring: Supervise enterprise network infrastructure, servers, applications, and links via monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Datadog, PRTG).\nIncident Triage & Management: Acknowledge alerts, perform initial analysis, create detailed incident tickets in platforms like ServiceNow or Jira, and assign proper priority levels.\nBasic Troubleshooting: Execute standard runbooks to resolve Tier-1 issues, such as device reboots, interface resets, ISP link flaps, disk space cleanups, and service restarts.\nEscalation & Communication: Escalate unresolved incidents to L2/L3 engineers, vendor support (e.g., ISPs, hardware vendors), or internal stakeholders within defined SLA timelines.\nDocumentation & Reporting: Maintain accurate shift handover logs, document recurring issues, and update Standard Operating Procedures (SOPs).\nRequired Skills & Qualifications\nNetworking Fundamentals: Strong grasp of OSI layers, TCP/IP suite, DNS, DHCP, VPN, VLANs, routing protocols (OSPF, BGP basics), and subnetting.\nOperating Systems: Basic command-line troubleshooting skills in Linux/Unix and Windows Server environments.\nTool Proficiency: Familiarity with network diagnostic utilities (ping, traceroute, mtr, nslookup, tcpdump, netstat) and ticketing systems.\nCommunication: Clear verbal and written English communication for cross-functional collaboration and stakeholder notifications during outages.\nShift Flexibility: Participate in 24/7 support with other teams across the globe. 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