{"id":2137302,"url":"https://alion.io/job/asure-tax-filing-manager","title":"Tax Filing Manager","company":{"id":4043533,"name":"Asure","domain":"asure.io","url":"https://alion.io/company/asure-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-12T20:42:58Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Who we are\nOver 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.\nThis position will be on-site/hybrid at our Santa Ana, CA location. \n\nHow you will contribute\nThe Tax Filing Manager owns the daily and quarterly filing operation within Tax Operations, managing the Filing Leads and Filing Specialists who process periodic and quarter-end filings. This role sets filing priorities, oversees SLA performance, and ensures paper and electronic filings, check attaching, bulk check reconciliation, and ACH credit applications are completed accurately and on time across the team. The Tax Filing Manager escalates staffing, quality, and production risks to leadership before they affect clients or agency deadlines, and partners with Product, Development, and Client Services to keep the filing organization ready for new agencies, tax codes, and system changes.\nMajor Duties and Responsibilities\nManage the daily and quarterly filing operation, including oversight of Filing Leads and Filing Specialists across periodic and quarter-end cycles.\nOwn filing SLA performance; monitor risk trends across the team and escalate exposure to the Director before deadlines are missed.\nEnsure paper and electronic filings, check attaching, bulk check reconciliation, ACH credit applications, and mail processes are completed timely and accurately across the team.\nOversee resolution of filing rejections and ensure timely communication of rejections and corrective actions to CSS/CSR teams.\nEnsure proof of mailing, agency confirmations, and filing documentation are complete and audit-ready.\nOversee tracking of missing authorizations, third-party authorization issues, and agency follow-up items to resolution.\nServe as an escalation point for complex agency questions and filing issues that Leads cannot resolve independently.\nOwn filing SOPs; ensure procedures are current, followed consistently, and updated as agency or system requirements change.\nDirect employee training and onboarding for the filing organization, including cross-training across periodic and quarter-end functions.\nOversee JIRA testing activities for filing-related changes, defects, and updates, and coordinate with Development on release readiness.\nEnsure tracking systems remain current and accurate; hold Leads accountable for timely documentation of status and changes.\nOversee the build and setup of new tax codes, including coordination with Product/Development, documentation, and readiness for filing use.\nDirect quarter-end filing coverage planning, progress tracking, and temporary QE support staffing; resolve blocked or high-risk items escalated by Leads.\nManage agency bulk filer applications and relationships, including e-file, ACH, and import file specifications.\nPartner with Client Services, Legal, and Product on complex or sensitive filing, rejection, or agency compliance matters.\nPrepare and present filing performance, quality, and risk metrics to senior leadership.\nManage staffing, performance, and development of the filing team, including hiring, coaching, and performance management of Leads and Specialists.\nQualifications\nBachelor's degree in Accounting, Finance, Business Administration, or related field preferred.\n7+ years of payroll tax filing experience, including periodic and quarter-end filing processes, with prior supervisory or management experience.\nDemonstrated experience managing agency deadlines, filing SLAs, and high-volume filing cycles at a team or department level.\nExperience overseeing troubleshooting of e-file rejections and directing corrective action plans.\nExperience managing agency bulk filer applications.\nStrong understanding of the Asure Tax Code module and new agency implementation procedures.\nExperience reading and translating e-file, ACH, and import file specifications, and directing testing and documentation for development changes.\nExperience overseeing bulk payments and reconciliation, including balancing filing totals and reported figures.\nDemonstrated ability to lead a team: assigning work, managing performance, and developing staff.\nStrong communication, escalation, and executive-reporting skills; experience with JIRA, Salesforce, agency portals, and internal filing/payment systems.\nTechnical Skills\nStrong understanding of the Tax Codes.\nProficiency with Microsoft Office, including Outlook, Excel, Word, and Teams.\nAbility to use agency websites, agency filing portals, shared folders, and internal trackers.\nAbility to develop, follow, and enforce filing instructions, SOPs, and escalation procedures.\nAbility to document and report on filing status, issues, and next steps clearly to leadership.\nPhysical Demands\nWhile performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, and to talk or hear.\nThe employee is frequently required to stand, walk, and to reach with hands and arms.\nSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.\nCompensation\nThe minimum base salary range for this position is $120,000, based on relevant experience, skills, and industry knowledge. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws. Applicants should apply via www.asuresoftware.com/careers.\nBenefits\nMedical, Dental, Vision, HSA, FSA- All effective on day 1!\nCompany paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability\n401K Program with 3% safe harbor contribution\nEmployee Stock Purchase Program\nFitness Reimbursement Program\nSelf-Managed PTO\nOur Mission\nTo provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.\nHelping customers grow by getting the most from their human capital.\nHelping our employees grow personally and professionally.\nGrowing relationships in our communities that inspire goodness.\nGrow shareholder value\nOur Vision\nBe the most trusted Human Capital Management resource to entrepreneurs everywhere.\nOur Values\nReflect who we are and what we stand for as a company.\nEmbrace Change\nLead with Integrity\nOwn the Outcome\nDeliver Awesome\nBe a Good Human\nWe are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.\nNO AGENCIES PLEASE\nAny unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. 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