{"id":262917,"url":"https://alion.io/job/athelas-implementation-manager-rcm-launch","title":"Implementation Manager, RCM Launch","company":{"id":1931,"name":"Athelas","domain":"athelas.com","url":"https://alion.io/company/athelas","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":115000,"max_usd":229000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-05T12:02:47Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T07:22:23Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.\nHealthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.\nOur team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.\nThe future of healthcare is being built right now. Come deliver this transformation.\nAbout the Role\nAs an Operations Manager at Commure, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.\nWhat You'll Do\nEnsure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.\n\nEngage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer.\n\nContribute to designing and implementing systems and processes that facilitate scalability and efficiency.\n\nBreak down hairy, challenging business problems\n\nOwn execution and outcomes\n\nOversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.\n\nDrive operational metrics (process throughput, defect rate, etc.)\n\nUnderstand the business in-and-out to be proactive about solving emerging problems\n\n40-50% travel required\n\n_ The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local. _\nWhat You Have\nExperience in consulting, investment banking, or operations at a fast-paced SaaS tech company\n\nComfortable working with data and proficiency in SQL + Excel\n\nSQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)\n\nExpertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things\n\nEnergized By People: You love interacting with customers and consistently seek to deliver a great customer experience\n\nTruth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests\n\nProject Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust\n\nComfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers\n\nDemonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.\n\nCommitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure's best practices.\n\nExperience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives.\n\nProficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience.\n\nProficient in Retool, Google Suite is a plus\n\nExperience in the RCM (Revenue Cycle Management) space is a bonus\n\nPlease be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization.\nEmployees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. 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