{"id":297383,"url":"https://alion.io/job/athelas-systems-operations-manager-2","title":"Systems Operations Manager","company":{"id":1931,"name":"Athelas","domain":"athelas.com","url":"https://alion.io/company/athelas","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":251},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-05T14:49:12Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-27T12:11:11Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.\nHealthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.\nOur team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.\nThe future of healthcare is being built right now. Come deliver this transformation.\nWhat You'll Do\nAdminister and maintain Salesforce including user management, profiles, permissions, workflows, validation rules, dashboards, reports, and automation\n\nManage integrations and data sync between Salesforce, ZoomInfo, Outreach, and other business systems\n\nMonitor and improve CRM data quality, enrichment processes, and duplicate prevention\n\nSupport sales team workflows, lead routing, account assignment, and pipeline management\n\nConfigure and maintain sales engagement tools, sequencing logic, and activity tracking\n\nTroubleshoot system issues, user errors, and integration failures\n\nBuild and maintain reports, dashboards, and KPI tracking for leadership\n\nDocument system processes, policies, and best practices\n\nTrain users and provide ongoing support across business teams\n\nWhat You Have\n3+ years of experience administering business systems or sales operations platforms\n\nStrong experience with Salesforce administration and Salesforce CPQ\n\nExperience with ZoomInfo and Outreach\n\nFamiliarity with sales workflows, lead generation, account management, and pipeline processes\n\nStrong understanding of integrations, APIs, and data hygiene best practices\n\nAbility to build reports and dashboards for business analysis\n\nStrong troubleshooting and problem-solving skills\n\nExcellent communication and documentation abilities\n\nNice To Have\nExperience with sales automation and enrichment tools\n\nFamiliarity with RevOps processes\n\nSQL, reporting, or data analysis experience\n\nPlease be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization.\nEmployees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. 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