Assistant Store Manager -- Fishers

POSITION PURPOSE

This is a developmental position designed for team members who have expressed interest in growing with Athletic Annex. This role provides exposure to cross-functional areas of the business-including digital operations, customer service, and event support-while maintaining core involvement in store operations. Candidates will gain valuable experience across multiple departments and contribute meaningfully to business growth.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the retail store as Manager on Duty, ensuring smooth daily operations and a positive customer experience.

• Educate and train staff on best-in-class customer service practices and the Athletic Annex fitting process to maintain service excellence.

• Support Store Managers in the day-to-day operations of the brick-and-mortar locations.

• Maintain clean, organized, and well-merchandised sales floors in alignment with brand standards.

• Educate and support in-store team members on digital and adjacent operational tasks, such as fulfilling eCommerce orders.

• Track, fulfill, and resolve EDI dropship orders in coordination with vendor and operations teams.

• Assist the Outside Marketing, Workplace Fit, and Expo Manager with external sales events and brand activations.

• Participate in inventory cycle counts to maintain stock accuracy.

• Take on special projects as assigned, supporting broader team initiatives and learning opportunities.

• Attend weekly Leadership Meetings with all Mangers and Assistant Managers

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree or equivalent experience preferred

• Prior experience in a retail, customer service, or fulfillment environment preferred but not required

• Familiarity with eCommerce platforms, inventory systems, or digital order fulfillment is a plus

• Interest in learning cross-functional areas of retail operations, including marketing and event execution

• Strong communication skills and ability to work collaboratively across teams

• Comfortable using email, spreadsheets, and task management tools to support daily operations

• Demonstrated reliability, attention to detail, and willingness to take initiative

OTHER SKILLS and ABILITIES

• Ability to work independently and as part of a team.

• Able to efficiently prioritize work and timely inform stakeholders on the progress.

• Able to understand and investigate topics related to multiple business areas.

• Analytically minded and methodical problem solver.

• Strong written and verbal communications.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the ability to stand for long periods of time and to move within the store

• This position requires the ability to sit for some period of time

• This position requires the ability to perform focused work with close attention to detail

• This position requires some physical activity, such as pushing, pulling, lifting, carrying, and moving (up to 25 pounds)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This work takes place in a retail environment.

• This work is fast paced.

• This position occasionally requires working outdoors in all weather conditions

• Use of a computer and other office equipment is necessary

• This position requires working with supervision

• This position requires working and interacting with others, both in person and through phone,

  e-mail, and written correspondence.