{"id":3468025,"url":"https://alion.io/job/atis-inspections-coordinator","title":"Inspections Coordinator","company":{"id":3867510,"name":"ATIS","domain":"atis.com","url":"https://alion.io/company/atis-5","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":61000,"period":"year","method":"global_role_seniority_cell","sample_n":5657},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T05:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T09:13:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description Summary\nBasic Purpose\nThe Coordinator serves as the primary point of contact for assigned clients and is responsible for managing both the client service and scheduling functions within a designated territory. This role supports clients through the elevator certificate renewal process while coordinating inspection schedules between inspectors, elevator companies, and other stakeholders.\nThe Coordinator ensures a seamless workflow from initial client outreach through scheduling and job completion by maintaining accurate records, proactively communicating next steps, and managing scheduling logistics. This role requires strong organizational skills, attention to detail, and the ability to balance multiple priorities in a fast-paced environment.\nScope\nThe Coordinator oversees the full lifecycle of client accounts within their assigned territory, including certificate renewal support, work order management, and scheduling coordination. This role bridges communication between clients, inspectors, elevator companies, and internal teams to ensure timely service delivery and compliance with local Authority Having Jurisdiction (AHJ) requirements.\nThis role requires collaboration and constant communication with the field and other departments involved with inspections. This includes managed services as well as the Inspectors, Inspections Supervisors, and Regional Field Operations Managers. Externally, this role require enhances Client communications as well as relationship management with external clients. \nReporting and Working Relationships\nThe Coordinator reports to the Regional Client Services Manager and works closely with inspectors, elevator companies, and internal team members to support both client service and scheduling operations.\nPrimary Responsibilities\nMonitor system dashboards to track upcoming renewals, scheduling needs, and job status. \nServe as the primary point of contact for clients, guiding them through the certificate renewal process and next steps required for compliance. \nGenerate, review, and manage proposals and work orders, ensuring accuracy and completeness. \nCoordinate inspection appointments by aligning inspector availability, elevator company schedules, and facility requirements. \nManage and maintain inspectors’ schedules, accounting for service time, travel, and operational constraints. \nCommunicate with clients, elevator companies, and inspectors via phone and email to confirm appointments and provide updates. \nDocument all interactions, scheduling attempts, and updates within the system to maintain accurate records. \nCreate and update work orders and inspection records to ensure proper workflow and system notifications. \nHandle scheduling changes, cancellations, and rescheduling efforts while minimizing disruption to customers and operations. \nRespond to incoming inquiries and provide support to clients, inspectors, elevator companies, and internal team members. \nAssist with prioritization and schedule adjustments to accommodate urgent or emergent client needs. \nSupport team operations by assisting in coverage during staffing shortages or high-volume periods. \nContribute to sales support efforts by identifying additional service needs and communicating opportunities.\n\nWork Environment/Physical Demands\nThis position operates in a professional office environment, hybrid or remote.\n\nTravel\nMinimal travel required. This may include travel to regional team meetings.\n\nQualifications\nHigh school diploma or equivalent required \n2–5+ years of experience in customer service, scheduling, or administrative support (or a combination of both) \nStrong ability to manage priorities, workflow, and competing deadlines \nExcellent customer service, communication, and organizational skills \nHigh attention to detail and accuracy \nProficiency in Microsoft Office and general computer systems \nDependable and available during standard business hours (40 hours per week) \nAbility to adapt to changing priorities in a fast-paced environment \nClerical or administrative experience preferred \nBasic conveyance knowledge is a plus, but not required\nCompetencies\nInitiative\nPrioritization\nEthics\nBusiness Acumen.\nTime Management \nOrganization\nCommunication\nCustomer Service\nAttention to Detail","description_format":"text","description_chars":4272,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal AI"],"lifecycle":[{"event":"open","at":"2026-10-29T15:59:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/atis-inspections-coordinator","json_url":"https://alion.io/job/atis-inspections-coordinator.json","meta":{"generated_at":"2026-11-01T09:56:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3867510},"rest":"https://alion.io/mcp/rest/get_company?id=3867510"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatis-inspections-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatis-inspections-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatis-inspections-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atis-inspections-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatis-inspections-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3468025}},{"tool":"search_jobs","arguments":{"company":"atis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3468025},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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