HR Operations Executive : Contact Management : 1 Year Contract to Hire
Job Description
Overview
As a provider of multi-disciplined technical services to the built environment, Atkins Realis is committed to design excellence in the delivery of first-class solutions which combine innovation, imagination, and best practice.
Working as part of the HR Shared Services team (People’ Hub, Bangalore), you will be responsible for providing an effective and proactive HR support service to employees and managers located across world.
We are 270+ talents operating under one Hub; diversified into different process groups - Recruitment, Lifecyle, Offboarding, Service Excellence and Contact Management.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore.
Your Role
Roles & Responsibilities
- Willingness to work in rotational shifts (Based on the regional volumes).
- Strong written and communication skills (role is focused on written, not call-based, support).
- High attention to detail and accuracy.
- Organized, able to prioritize and deliver to deadlines.
- Customer-focused and passionate about supporting employees and Stakeholders.
- Good interpersonal skills and ability to work in a team.
- Maintains confidentiality and professionalism.
- Support HR processes in line with regional policies and guidelines.
- Manage and respond to employee queries via case management tools.
- Prepare standard correspondence for employees and external parties.
- Liaise with employees, line managers, and HR colleagues for information and support.
- Maintain accurate records and documentation.
- Support the People Hub team with ad-hoc tasks and projects as required.
- Contribute to process improvements within the team.
About You
- Postgraduate
- 0-2 years of experience in HR operations, shared services role.
- MS Word, Excel, and Outlook.
- Excellent written and verbal English communication.
- High degree of accuracy
- Strong administrative and organizational skills.
- Flexible to work in rotational shifts (including night shifts).
- Previous customer service or internship experience is a plus.
Rewards & Benefits
Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Worker Type
EmployeeJob Type
Contractual (Fixed Term)At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.