Platform Engineer -MS Dynamics 365

Your role

Comprehensive Governance & Standards Execution

• Lead the development and implementation of tenant-wide governance frameworks that cover environment strategy, naming conventions, and lifecycle management to ensure uniformity and integrity across Microsoft Dynamics 365 platforms.
• Elevate compliance to non-functional requirements by rigorously addressing data security, system performance optimization, disaster recovery preparedness, and regulatory adherence, thereby building a resilient and secure operational platform.
• Take ownership of strategic capacity planning, storage utilization, and license management, transcending simple monitoring to proactive optimization of resources to meet evolving business demands.
• Provide essential support for technological rollouts and new initiatives by validating platform readiness, enforcing standards diligently, and collaborating with Microsoft and internal teams to rapidly resolve complex escalations.
• Champion an organizational knowledge-sharing culture by designing and leading skill development sessions that strengthen internal team capabilities and ensure continuity in platform management.
• Contribute strategically to the Center of Excellence (CoE), influencing long-term operational standards and guiding innovation beyond routine maintenance activities.

Platform Security, Operations & Support

• Oversee the day-to-day operation and health monitoring of Microsoft Dynamics 365 environments including development, test, and production tiers to guarantee service reliability and availability.
• Implement proactive incident management by swiftly diagnosing and resolving system anomalies, bottlenecks, or defects, working collaboratively across frameworks and vendor teams.
• Manage backup and disaster recovery strategies ensuring data integrity and business continuity under varied failure scenarios.
• Administer secure access protocols including user account management and role-based permissions, enforcing segregation of duties to safeguard compliance and minimize risks.

Automation, DevOps & Integration Enhancement

• Design, deploy, and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines tailored for Dynamics 365, accelerating delivery cycles and raising deployment reliability.
• Drive automation of repetitive platform tasks such as environment provisioning, monitoring, and deployment to reduce errors while maximizing operational efficiency.
• Advocate best practices in DevOps and Application Lifecycle Management (ALM), fostering sustainable and streamlined processes across multiple development and operational teams.
• Support seamless integration of Dynamics 365 with other critical enterprise systems by coordinating API management, data synchronization, and configuration optimization to ensure cohesive workflows.

Continuous Improvement and Release Coordination

• Analyze platform metrics regularly, including capacity usage, user behavior, and performance trends, to identify improvement areas and preemptively address potential issues.
• Coordinate and oversee release and change management activities ensuring smooth deployments with minimal disruption, collaborating closely with developers and third-party vendors.
• Maintain comprehensive documentation such as operational runbooks, configuration guides, and compliance records to enable efficient knowledge transfer and audit preparedness.

To succeed, you will need

Essential Qualifications and Attributes

• Bachelor's degree in engineering, computer science, or a closely related technical field, or equivalent proven industry experience.
• Extensive hands-on experience managing Microsoft Dynamics 365 environments, particularly within Finance and Supply Chain domains.
• Strong proficiency in system administration, platform operation, and environment lifecycle management within complex enterprise settings.
• Practical knowledge of DevOps practices, tools, and application lifecycle strategies applied to Dynamics 365 solutions.
• Familiarity with application integration methodologies, including APIs, middleware, and data interoperability standards.
• Understanding of enterprise security frameworks with demonstrated ability to manage access controls and ensure compliance.

Key Competencies and Soft Skills

• Robust automation mindset emphasizing scalable, repeatable, and efficient processes.
• Excellent analytical and problem-solving skills with meticulous attention to detail.
• Effective collaboration abilities to engage and coordinate within cross-functional and globally distributed teams.
• Clear and concise communication skills adept at managing complex technical dialogues and stakeholder expectations.
• Self-driven, accountable, and committed to continuous professional growth aligned with technological advancements.
• Dedication to embodying Atlas Copco’s core values: commitment, interaction, and innovation throughout daily work.

In return, we offer

• Enjoy a dynamic, inclusive workplace culture that emphasizes teamwork, inclusivity, and mutual respect, promoting a sense of belonging and collaboration.
• Access broad career development paths with structured learning opportunities, mentorship programs, and challenges designed to expand your skill set and professional journey.
• Work with a globally respected organization recognized for ethical governance, transparent communication, and integrity-driven leadership practices that support employee success.
• Be part of a diverse and inclusive environment where varied experiences and perspectives fuel creativity, innovation, and enhanced business outcomes.
• Engage in meaningful work where your contributions directly influence project success and organizational growth, fostering professional pride and accomplishment.
• Experience continuous intellectual stimulation through evolving challenges and innovative projects within a supportive and forward-thinking global IT community.

Job location

You will benefit from a flexible hybrid work arrangement, combining the advantages of remote work with essential onsite collaboration at Atlas Copco’s Global IT Hub located in Pune, Hinjewadi Phase 1. This balanced model supports both personal productivity and team synergy within a modern and fully equipped office environment.

Contact information

Our recruitment process is thorough, involving comprehensive interviews and, where applicable, skills assessments to fully evaluate your experience and suitability. We look forward to discovering your potential and how you could contribute to the continued success at Atlas Copco.