{"id":2835497,"url":"https://alion.io/job/atlas-copco-group-technical-support-mechanical-engineer-1","title":"Technical support Mechanical engineer 1","company":{"id":1956337,"name":"Atlas Copco Group","domain":"atlascopcogroup.com","url":"https://alion.io/company/atlascopcogroup-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T05:56:38Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-31T13:49:18Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Your Role：\n1. Technical Inquiry Management\nHandle technical inquiries related to various Edwards products by either assigning them to the most appropriate subject matter expert or responding directly.\nFor complex cases beyond the Technical Support team’s capability, collaborate with Product Development teams to provide solutions.\n2. Customer Requirement Management\nLead the design and industrialization of derivative products involving minor specification changes driven by customer requirements.\nWhen the scope or complexity is equivalent to new product development, escalate and transfer to the Project Manager (PM) and Product Development function.\n3. Failure Analysis and Corrective Actions\nLead cross-functional teams to conduct technical investigations and root cause analysis for issues occurring at customer sites or within internal manufacturing processes, as reported by the Quality Assurance function.\nDevelop and implement corrective actions, including design changes where necessary.\n4. Production Sustainability Activities\nLead end-to-end activities (design, prototyping, validation, and production transfer) to ensure continuous production in response to risks such as part obsolescence or supplier changes.\nIdentify and implement alternative components or solutions to mitigate supply risks.\n5. Engineering Change Management\nLead engineering change activities arising from various drivers (e.g., customer requirements, quality issues, supply risks).\nCoordinate cross-functionally with Change Management, PMs, Procurement, Production Control, and Manufacturing functions to ensure smooth implementation.\n6. Specification and Drawing Review\nPrepare and review technical drawings and product specifications, including documents shared with customers, ensuring accuracy and compliance.\n7. Standards and Regulatory Compliance\nMaintain fundamental knowledge of relevant standards and regulations applicable to company products, such as ISO, CE, UL, and RoHS.\n8. Coaching and Development\nProvide appropriate guidance, mentoring, and development support to junior engineers to enhance their technical and professional capabilities.","description_format":"text","description_chars":2141,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-19T05:56:38Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.613,"p_room":0.45,"age_days":12,"expected_fill_days":8,"reasons":["conf:3","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/atlas-copco-group-technical-support-mechanical-engineer-1","json_url":"https://alion.io/job/atlas-copco-group-technical-support-mechanical-engineer-1.json","meta":{"generated_at":"2026-10-31T16:34:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25912,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1956337},"rest":"https://alion.io/mcp/rest/get_company?id=1956337"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlas-copco-group-technical-support-mechanical-engineer-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlas-copco-group-technical-support-mechanical-engineer-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlas-copco-group-technical-support-mechanical-engineer-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlas-copco-group-technical-support-mechanical-engineer-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlas-copco-group-technical-support-mechanical-engineer-1"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2835497}},{"tool":"search_jobs","arguments":{"company":"atlascopcogroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2835497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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