{"id":859446,"url":"https://alion.io/job/atlasprimary-account-manager","title":"Account Manager","company":{"id":697270,"name":"Atlas Primary","domain":"atlasprimary.io","url":"https://alion.io/company/atlasprimary","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1276},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-27T03:24:57Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-31T22:17:30Z","board_verified":true,"closed_at":null,"days_open":96,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"About the Account Manager position\nWe are looking for an to create long-term, trusting relationships with our customers. The Client Solutions Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.\nOverall Role & Responsibilities:\nAs a designated Atlas Account Manager, you will be based directly within the Atlas Sales team and report to our head of sales. Your role will be pivotal in day-to-day communication with our clients, providing a contact point for requests, bids and internal liaison to help ensure our client needs our met as a solutions-based provider within the primary market research healthcare space. This role will reward those looking to either initiate a new career pathway within a commercial capacity or equally those already in commercial and who are looking to gain rapid experience and progression within the industry, working within a highly experienced team.\nAccount Manager responsibilities are:\nActing as a communication hub for clients/customers\n\nBuilding long-term rapport with customers\n\nResolving customer disputes and attending to enquiries\n\nProviding reports on accounts\n\nFinding opportunities to assist with the growth of the company\n\nDeveloping ideas/strategies to help build a good relationship with clients\n\nAssisting with critical issues and escalations on projectsSupport senior commercial team with the management of new and existing clients.\n\nGenerate bid proposals, as a result of client requests for your allocated client accounts.\n\nConsult with Clients on sample design and business issues.\n\nGather country specific healthcare data to present to clients for proper targeting and set study expectations.\n\nResponsible for contacting panel vendors worldwide to review specs, provide capabilities, negotiate pricing and commission project.\n\nResponsible for project related matters including commencement kick off calls, planning and project timelines, and issue resolution.\n\nAct as Liaison point between operations and client as needed.\n\nMaintain relationship with existing vendors while scoping new vendors worldwide.\n\nConduct research for difficult specifications or diseases to set client expectations and provide client with reasoning behind actual feasibility and pricing.\n\nProvide support for the Project Management team to problem solve and create solutions.\n\nResponsible for project related matters including commencement kick off calls, planning and project timelines, and issue resolution.\n\nAssist Senior VP with business development.\n\nWorking directly with our Atlas Primary Finance team to ensure timely invoicing.\n\nProvide key internal performance data for your accounts.\n\nFacilitate communication between Business Development team and Project Management team to incorporate feedback and project outcomes into new bids/projects.\n\nAssisting with critical issues and escalations on projects\n\nFinding opportunities to assist with the growth of the company.\n\nDeveloping ideas/strategies to help build a good relationship with clients.\n\nGather country specific healthcare data to present to clients for proper targeting and set study expectations\n\nResponsible for contacting panel vendors worldwide to review specs, provide capabilities, negotiate pricing and commissioning projects\n\nFacilitate communication between Business Development team and Project Management team to incorporate feedback and project outcomes into new bids/projects\n\nResponsible for project related matters including commencement kick off calls, planning and project timelines, and issue resolution.\n\nConsult with Clients on sample design and business issues\n\nAccount Manager requirements are:\nExperience in an account management role or related profession\n\n8+ years experience working within the Healthcare sector is preferred\n\nExcellent communication skills\n\nExcellent in both written and spoken english\n\nDetail oriented\n\nOut of the box thinker\n\nPro-active in communicating\n\nComfortable speaking on the phone and writing emails to clients\n\nExperienced with CRM software and MS Office 365\n\nKnowledgeable about delivering solutions based on customer needs\n\nAbility to manage multiple projects\n\nExcellent negotiation and leadership skills\n\nBA/BSc degree in Marketing, Business or related field\nKnowledge of the Healthcare Industry and the understanding of different therapy 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