{"id":1829417,"url":"https://alion.io/job/atlassian-manager-deal-desk","title":"Manager, Deal Desk","company":{"id":182,"name":"Atlassian","domain":"atlassian.com","url":"https://alion.io/company/atlassian","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0.063,"time_to_fill_p50_days":9,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":127000,"max_usd":251000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1939},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"GDPR","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-04T11:58:41Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-21T17:50:02Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Working at Atlassian\nAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.\nAt Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.\nThis is a people management role in our revenue operations organization. As the Manger of the Deal Desk supporting the Strategic Sales segment for AMER you will report to the Head of Deal Desk, AMER. You will lead a team of Deal Managers (DMs) and Sr. Deal Managers (Sr. DMs) supporting the “high value” enterprise deal lifecycle for our most strategic accounts and complex transactions. Your responsibilities range from deal shaping to quoting, terms structuring, financial analysis, contract management, booking, and beyond!\nResponsibilities\nWhat you'll do\nBuild & manage a team of DMs and Sr. DMs supporting our AMER Sales team throughout the Quote-to-Cash (QTC) process for all Atlassian products.\n\nEnsure efficient deal execution (QTC) and effective deal structures for customers & partners. Provide strategic deal advisory support to our sales, finance, revenue & legal teams.\n\nBecome an expert on Atlassian's deal capabilities/methodologies: quoting, pricing models, product offerings, commercial term structures, contracts, plus all associated systems & tooling. Mentor junior analysts on the team.\n\nLead cross-functional projects to improve Atlassian's deal operations capabilities (lead-to-cash process efficiency, contracting at scale & deal structuring best practices) to improve commercial outcomes. Foster a culture of continuous improvement within your team.\n\nOperationalize new products and packaging/pricing changes by partnering with our product management, business strategy, and revenue operations teams.\n\nEnsure all client-facing documents comply with internal policies and external regulations, such as GDPR, revenue recognition, and SOX.\n\nYour Background\nAt least five years of experience at a B2B SaaS company in Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations.\n\nAt least two years in a people management role in an operations function.\n\nExperience developing strategies (e.g. contractual conditions / financial concessions / operational considerations) to support complex customer sales motions.\n\nHighly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing.\n\nMust be willing to join video chats daily to support partners, peers, management, and customers.\n\nRequirements\nBS/BA in Business, Economics, Finance, Operations or a related discipline\n\nKnowledge of CPQ/QTC technology solutions, Salesforce, Oracle Fusion, NetSuite, JIRA, Confluence, Docusign, Cloud marketplaces.\n\nExperience directly supporting customers, partners & sellers on deal shaping/structuring, terms negotiations, financial modelling & risk optimization on complex contracts.\n\nExperience establishing new governance practices for deal reviews (deal structure and risk-adjusted return evaluations), and deal flow to anticipate & avoid downstream issues before they happen.\n\nQualifications\nBenefits & Perks\nAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.\nAbout Atlassian\nAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.\nWe believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.\nTo provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.\nTo learn more about our culture and hiring process, visit go.atlassian.com/crh .\nIn line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.","description_format":"text","description_chars":5170,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","Project & Work Management Software","Developer Tools","Intranet & Knowledge Management"],"lifecycle":[{"event":"open","at":"2026-10-04T11:58:41Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.606,"p_room":0.45,"age_days":16,"expected_fill_days":9,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/atlassian-manager-deal-desk","json_url":"https://alion.io/job/atlassian-manager-deal-desk.json","meta":{"generated_at":"2026-10-21T22:14:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31639,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":182},"rest":"https://alion.io/mcp/rest/get_company?id=182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlassian-manager-deal-desk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlassian-manager-deal-desk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlassian-manager-deal-desk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlassian-manager-deal-desk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlassian-manager-deal-desk"}]}