{"id":2582136,"url":"https://alion.io/job/atlassian-principal-technical-program-manager-3","title":"Principal Technical Program Manager","company":{"id":182,"name":"Atlassian","domain":"atlassian.com","url":"https://alion.io/company/atlassian","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States","Sydney, Australia"],"countries":["US","AU"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":192000,"max_usd":338000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":257},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"LLM","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Tool Use","optional":false}],"status":"live","first_seen_at":"2026-10-15T02:18:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T10:52:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking a Principal Technical Program Manager to drive technical strategy and cross-functional execution across our agent integration, quality, and API governance platform layers.\nIn this role, you will lead the platform and programs that help agents connect reliably to first- and third-party tools, establish practical ways to measure and improve agent quality, and govern agent and automation traffic through rate limits, quotas, API standards, and runtime safeguards. The scope will evolve as the platform and industry mature, so success requires strong technical judgment, structured execution, and comfort operating in ambiguity.\nWorking at Atlassian\nAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.\nResponsibilities\nKey Scope & Core Responsibilities\nAgent integrations and tool ecosystem\nDrive standardized tool-calling interfaces, action schemas, and integration patterns across internal and external ecosystems.\n\nPartner with Security and Identity teams on authentication, token exchange, permission scopes, tenant isolation, and credential management.\n\nImprove onboarding and lifecycle management for teams and partners adding tools, skills, and automated actions.\n\nAgent quality and observability\nDefine practical quality measures for agent accuracy, task completion, tool selection, groundedness, safety, and user experience.\n\nEstablish representative test sets and eval benchmarks, golden scenarios, and regression practices for prompt, model, tool, and workflow changes.\n\nPartner with engineering teams on agent traces and telemetry that make multi-step execution, tool failures, latency, and quality issues diagnosable.\n\nAPI monetization, governance and runtime controls\nLead rate limiting, tenant quotas, concurrency controls, and traffic-shaping strategies across agent APIs and automation triggers.\n\nEstablish safeguards for runaway loops and downstream failures, including timeouts, retries, backoff, circuit breakers, and graceful degradation.\n\nDrive API standards, versioning, backward compatibility, breaking-change management, and deprecation practices.\n\nDrive API monetization capabilities such as standardization of API units, metering, integration across all experiences and interfaces\n\nCross-functional execution\nTurn ambiguous, multi-team problems into clear roadmaps, milestones, ownership models, and technical decision documents.\n\nFacilitate trade-offs such as synchronous versus asynchronous tool execution, live versus offline quality signals, and global versus tenant-scoped controls.\n\nQualifications\nMinimum qualifications\n8-10+ years of experience in Technical Program Management, Platform Product Management, software engineering, or a related technical discipline.\n\nExperience delivering API platforms, distributed backend systems, developer ecosystems, automation platforms, or AI/ML integrations.\n\nStrong understanding of API architecture, distributed rate limiting, quotas, concurrency controls, resilience patterns, and API lifecycle governance.\n\nWorking knowledge of agent execution, function calling, tool binding, action schemas, and integration protocols.\n\nUnderstanding of agent quality measurement, including task success, accuracy, representative test cases, and human or model-assisted evaluation.\n\nAbility to engage deeply and partner with senior engineers on technical reviews, RFCs, sequence diagrams, and failure-mode analysis.\n\nProven ability to create structure, clarify ownership, and deliver outcomes in evolving and ambiguous platform domains.\n\nDesired qualifications\nExperience with standardized AI agents, agentic workflows and agent-tool protocols (e.g., Model Context Protocol - MCP, OpenAPI-based tool ecosystems).\n\nFamiliarity with offline LLM evaluation harnesses, synthetic benchmarking, and red-teaming pipelines.\n\nExperience with developer-facing integration ecosystems, app marketplaces, workflow engines, or automation platforms.\n\nFamiliarity with agent observability, distributed tracing, OpenTelemetry, and quality or evaluation tooling.\n\nBackground in multi-cloud, distributed deployment strategies (AWS, GCP, Azure) and hybrid inferencing infrastructure.\n\nExperience defining platform metrics that connect technical health, adoption, reliability, and user outcomes.\n\nBenefits & Perks\nAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.\nAbout Atlassian\nAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.\nWe believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.\nTo provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.\nTo learn more about our culture and hiring process, visit go.atlassian.com/crh .\nIn line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.","description_format":"text","description_chars":5944,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","Project & Work Management Software","Developer Tools","Intranet & Knowledge Management"],"lifecycle":[{"event":"open","at":"2026-10-15T02:18:28Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/atlassian-principal-technical-program-manager-3","json_url":"https://alion.io/job/atlassian-principal-technical-program-manager-3.json","meta":{"generated_at":"2026-10-15T11:56:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18339,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":182},"rest":"https://alion.io/mcp/rest/get_company?id=182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlassian-principal-technical-program-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlassian-principal-technical-program-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlassian-principal-technical-program-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlassian-principal-technical-program-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlassian-principal-technical-program-manager-3"}]}