{"id":3579682,"url":"https://alion.io/job/atlassian-senior-engineering-manager-jsm","title":"Senior Engineering Manager - JSM","company":{"id":182,"name":"Atlassian","domain":"atlassian.com","url":"https://alion.io/company/atlassian","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":30,"ghost_share":0,"stale_share":0,"repost_share":0.067,"time_to_fill_p50_days":11,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":112000,"max_usd":236000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Bitbucket","optional":false},{"name":"Confluence","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Trello","optional":false}],"status":"closed","first_seen_at":"2026-11-01T01:30:12Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T08:41:20Z","board_verified":false,"closed_at":"2026-11-03T08:41:20Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Working at Atlassian\nAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.\nYour Future Org\nTo be a 100-year company, we are proudly building a world-class engineering organization composed of empowered teams that are equipped with the tools and infrastructure to do the best work of their careers.\nEngineering at Atlassian prioritises initiatives that advance AI and support our customers' transition to the cloud while consistently delivering maximum value through our core product suite - Jira, Confluence, Trello, and Bitbucket.\nWe seek individuals who are eager to shape the future and believe in the power of collaboration to achieve extraordinary results together.\nYour Future Team\nWe're searching for a Senior Engineering Manager to join Jira Service Management, working in our ITSM/ESM stream.\nAs a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritise and organise the team's work, and providing career growth and mentorship opportunities to your team.\nYou will manage a group of managers and principal engineers, and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.\nTo help our teams work together effectively, this role is fully remote, but requires you to be located in or around AEST.\nYour future team\nTo be a 100-year company, we are proudly building a world-class engineering organization composed of empowered teams that are equipped with the tools and infrastructure to do the best work of their careers.\nEngineering at Atlassian prioritises initiatives that advance AI and support our customers' transition to the cloud while consistently delivering maximum value through our core product suite - Jira, Confluence, Trello, and Bitbucket.\nWe seek individuals who are eager to shape the future and believe in the power of collaboration to achieve extraordinary results together.\nResponsibilities\nIn this role, you will:\nInspire innovation and operational excellence\n\nOwn the delivery of critical projects in a microservices environment\n\nBuild an open, trusting, operationally mature culture\n\nCollaborate in technical/architectural discussions, provide direction and drive decision-making\n\nHire, form and grow your team, establishing its culture, processes, and social connections\n\nWork with designers, product managers, your engineers, and principal/architects to guide the roadmap for scaling and evolving the product or services your team is responsible for delivering\n\nYour background:\n3+ years experience building large-scale web software and operating it in production.\n\nBachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).\n\nEstablished experience leading a development team in (at least) a technical capacity.\n\nFamiliarity with Agile software development methodologies.\n\nKnowledge of distributed systems concepts, e.g. scaling, consistency and availability tradeoffs.\n\nFamiliarity with platform thinking to focus on usability for our internal customers.\n\nSuccess with new team formation and evolution.\n\nPrior experience developing platforms is desirable.\n\nQualifications\nBenefits & Perks\nAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.\nAbout Atlassian\nAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.\nWe believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.\nTo provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.\nTo learn more about our culture and hiring process, visit go.atlassian.com/crh .\nIn line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.","description_format":"text","description_chars":4940,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":true,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","Project & Work Management Software","Developer Tools","Intranet & Knowledge Management"],"lifecycle":[{"event":"open","at":"2026-11-01T01:30:12Z"},{"event":"close","at":"2026-11-03T08:41:20Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/atlassian-senior-engineering-manager-jsm","json_url":"https://alion.io/job/atlassian-senior-engineering-manager-jsm.json","meta":{"generated_at":"2026-11-05T23:07:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4223,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":182},"rest":"https://alion.io/mcp/rest/get_company?id=182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlassian-senior-engineering-manager-jsm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlassian-senior-engineering-manager-jsm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlassian-senior-engineering-manager-jsm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlassian-senior-engineering-manager-jsm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlassian-senior-engineering-manager-jsm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3579682}},{"tool":"search_jobs","arguments":{"company":"atlassian.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3579682},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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