{"id":2321510,"url":"https://alion.io/job/atlastechnica-intern-trainee-ny","title":"Intern Trainee - NY","company":{"id":4417940,"name":"Atlas Technica","domain":"atlastechnica.com","url":"https://alion.io/company/atlastechnica","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":346},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"TCP/IP","optional":true},{"name":"Windows","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-10-02T13:44:40Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-19T12:27:19Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Title: Intern Trainee\nReports to: Team Lead, Talent Development\nDepartment: Support\nLocation: New York, NY - Onsite\nAbout Atlas Technica\nAtlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.\nWe value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!\nPosition Overview\nWe are seeking an Intern Trainee who is eager to learn, develop, and build a career in the IT and Managed Service Provider (MSP) industry. Atlas Technica’s Intern Trainee Program is a structured, hands-on development opportunity designed to build the foundational technical, troubleshooting, communication, and client-service skills needed to progress toward a Systems Engineering career.\nDuring the 90-day program, Intern Trainees will receive training and practical exposure to IT service delivery while working closely with experienced Atlas Technica professionals. Participants will gain experience supporting users, troubleshooting technical issues, working within a ticketing environment, and learning how technology is delivered to clients within the alternative investment industry.\nSuccessful completion of the program will be based on demonstrated technical growth, strong communication and interpersonal skills, problem-solving ability, attention to detail, and positive feedback from trainers, colleagues, and clients. Individuals who successfully complete the trainee program may progress into an Intern role and be considered for future advancement toward a Junior Systems Engineer position based on continued performance, readiness, and business needs.\nThis is an onsite position based in Atlas Technica’s New York office. Participants may also be required to work from client locations and travel to support client needs as required.\nPosition Responsibilities:\nParticipate actively in structured technical training and hands-on learning opportunities\nLearn to provide basic IT support and technical assistance to Atlas Technica clients and users\nDevelop troubleshooting skills used to identify, diagnose, and resolve common IT issues\nLearn to manage and document support requests using the organization’s ticketing system\nProvide support to users remotely and onsite under the guidance of experienced technical team members\nLearn and apply Atlas Technica’s technical standards, procedures, documentation practices, and change-control requirements\nDevelop familiarity with Microsoft technologies, networking fundamentals, systems administration, and common workplace IT environments\nDemonstrate consistent growth through feedback, coaching, technical learning, communication, problem-solving, and professional follow-through\nWork collaboratively with Systems Engineers, Senior Systems Engineers, Client Technology Managers, and other technical resources\nMaintain a professional, customer-focused approach when interacting with clients, colleagues, and other stakeholders\nRequirements:\nStrong interest in developing a career in IT, systems engineering, or the Managed Service Provider industry\nApproximately 6-12 months of IT support experience, completion of CompTIA A+, or comparable foundational technical knowledge\nStrong customer-service skills, including clear communication, expectation management, responsiveness, and follow-through\nDemonstrated ability and willingness to learn new technologies, concepts, and troubleshooting approaches\nStrong problem-solving skills, attention to detail, organization, and personal accountability\nAbility to receive feedback, apply coaching, and demonstrate measurable growth throughout the program\nStrong written and verbal communication skills with the ability to interact professionally with clients and internal teams\nAbility to work full-time onsite in New York, NY and travel to client locations as required\nAbility to perform the physical requirements necessary to support onsite IT operations, including occasionally lifting or carrying equipment up to 50 lbs., sitting or standing for extended periods, climbing stairs, bending, kneeling, crouching, reaching, and safely accessing workstations, equipment, and other IT areas as required\nDesirable Qualities:\nFamiliarity with Managed Service Provider operations or other client-facing IT support environments\nExposure to Microsoft Windows and Microsoft 365\nBasic understanding of networking concepts, including TCP/IP, DNS, and DHCP\nFamiliarity with Microsoft Windows Server, Active Directory, or related systems-administration technologies\nPrevious experience troubleshooting basic hardware, software, connectivity, or user-support issues\nStrong technical curiosity and willingness to independently research and work through unfamiliar problems\nInterest in developing toward a future Systems Engineering career\nAtlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.","description_format":"text","description_chars":5620,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-12T06:10:56Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":0.9,"age_days":16,"expected_fill_days":36,"reasons":["conf:1","urgency","velocity","win:mid","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/atlastechnica-intern-trainee-ny","json_url":"https://alion.io/job/atlastechnica-intern-trainee-ny.json","meta":{"generated_at":"2026-10-19T15:44:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11728,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417940},"rest":"https://alion.io/mcp/rest/get_company?id=4417940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlastechnica-intern-trainee-ny"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlastechnica-intern-trainee-ny"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlastechnica-intern-trainee-ny"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlastechnica-intern-trainee-ny\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlastechnica-intern-trainee-ny"}]}