{"id":2321556,"url":"https://alion.io/job/atlastechnica-team-lead-2","title":"Team Lead","company":{"id":4417940,"name":"Atlas Technica","domain":"atlastechnica.com","url":"https://alion.io/company/atlastechnica","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":179000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":571},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false},{"name":"Sophos","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Carbon Black","optional":true},{"name":"Crowdstrike","optional":true},{"name":"Dropbox","optional":true},{"name":"Google Workspace","optional":true},{"name":"Okta","optional":true},{"name":"SentinelOne","optional":true}],"status":"live","first_seen_at":"2026-07-29T23:13:07Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-11-03T13:54:29Z","board_verified":true,"closed_at":null,"days_open":96,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"Position Name: Team Lead\nReports to: Client Technology Manager\nDepartment: Support\nLocation: Open to Boston, MA or Stamford, CT\nType: Full-Time, Exempt\n\nAbout Atlas Technica\nAtlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, which include hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.\nWe value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive in and contribute to this environment, and consistently put the customer first.\nAtlas Technica offers competitive compensation, comprehensive benefits, and great perks to our global team. We strive to maintain a professional yet friendly environment while supporting the professional development and career growth of our team members. Join Atlas Technica today!\nPosition Overview\nWe are seeking a Team Lead to join our rapidly growing Support department. This technical and supervisory role is responsible for leading a team of Junior Systems Engineers and Interns while supporting their performance, development, and day-to-day work.\nThe Team Lead will serve as an escalation point, provide technical guidance, oversee client-facing projects, and help strengthen the processes and services delivered by Atlas Technica. This role offers strong career development opportunities for an experienced IT professional who enjoys leading people, solving technical challenges, and supporting clients.\nResponsibilities\nSupervise and support a team of Junior Systems Engineers and Interns.\nServe as an escalation point for technical and nontechnical issues affecting the team.\nProvide ongoing mentoring, coaching, and technical training.\nDeliver clear and constructive feedback while managing employee performance and development.\nConduct regular one-on-one meetings and annual performance reviews for team members.\nReview and approve paid time off requests and manage team time-entry requirements.\nOwn technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients.\nManage the day-to-day relationship for a designated subset of clients in partnership with the managing Client Technology Manager.\nAssist with client escalations and ensure issues are addressed appropriately.\nAttend and actively participate in client meetings.\nParticipate in on-call escalation rotations.\nContribute to organizational initiatives designed to improve processes, technology, and service delivery for Atlas Technica and its clients.\nRequirements\nThe ideal candidate will have at least two years of people-management experience and five years of professional IT experience in desktop support, systems engineering, systems administration, or a related technical function.\nAdditional qualifications include:\nExperience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices.\nStrong verbal and written communication skills.\nExperience supporting a primarily Microsoft 365 environment, including:\nExchange Online\nSharePoint Online\nMicrosoft Intune\nMicrosoft Entra ID/Azure Active Directory\nMicrosoft Teams\nKnowledge of Microsoft Windows Server platforms, Active Directory, and Group Policy.\nFamiliarity with Citrix XenApp or a similar application-delivery platform.\nExperience supporting Sophos or a similar endpoint threat-management solution.\nBasic understanding of virtualization platforms such as VMware or Hyper-V.\nUnderstanding of networking concepts and technologies, including:\nTCP/IP\nLAN, DMZ, and WAN environments\nDHCP and DNS\nRouting and switching\nFirewalls\nExperience working in a managed service provider environment.\nDemonstrated ability to lead, coach, and develop technical team members.\nStrong ownership, judgment, accountability, and follow-through.\nDesirable Qualities\nExperience supporting clients within the financial services or alternative investment industries.\nFamiliarity with financial market applications such as Bloomberg, Thomson Reuters, FactSet, or Capital IQ.\nSignificant experience working in a managed service provider environment.\nExperience using the ConnectWise suite of products.\nExperience supporting workloads within Microsoft Azure or Amazon Web Services.\nExperience with platforms and vendors such as:\nGoogle Workspace\nBox\nDropbox\nDuo\nOkta\nAirWatch\nExperience supporting Citrix XenApp or similar products.\nExperience with cybersecurity solutions such as:\nCarbon Black\nCylance\nCrowdStrike\nCyberHat\nSentinelOne\nExperience with Mimecast or other email security gateway solutions, such as Cisco IronPort or Proofpoint.\nAdvanced knowledge of storage and virtualization platforms, including:\nNimble\nPure Storage\nNetApp\nDell EMC\nVMware\nHyper-V\nCitrix Hypervisor/XenServer\nEqual Employment Opportunity\nAtlas Technica is proud to be an Equal Employment Opportunity employer. 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