{"id":2321495,"url":"https://alion.io/job/atlastechnica-team-lead","title":"Team Lead","company":{"id":4417940,"name":"Atlas Technica","domain":"atlastechnica.com","url":"https://alion.io/company/atlastechnica","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":519},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false},{"name":"Sophos","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"AWS","optional":true},{"name":"Carbon Black","optional":true},{"name":"Crowdstrike","optional":true},{"name":"Dropbox","optional":true},{"name":"Google Workspace","optional":true},{"name":"Okta","optional":true},{"name":"SentinelOne","optional":true}],"status":"live","first_seen_at":"2026-10-05T20:39:09Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T20:52:46Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Position Name: Team Lead\nReports to: Client Technology Manager\nDepartment: Support\nLocation: New York, New York - Hybrid\nTerm: Full-Time\n\nAbout Atlas Technica\nAtlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.\nWe value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!\nPosition Overview\nWe are seeking a Team Lead to join our rapidly growing support department. You will be responsible for a team of Junior Systems Engineers and Interns. This is a technical and supervisory role providing excellent career development opportunities for the successful candidate\nResponsibilities:\nSupervise a team of Junior System Engineers and Interns\nAct as an escalation point to your team for technical and non-technical issues\nApprove PTO and time entry management for your team.\nProvide mentoring, coaching, and training for the team including managing feedback and job performance.\nOwn technical projects and provide oversight, guidance, and recommend solutions and consultative services to clients.\nConduct an end-of-year performance review for the team.\nManage the overall relationship of a subset of clients appointed by their managing CTM.\nAssist with client escalations when required.\nParticipate in on-call escalation rotations.\nAttend and participate in client meetings\nParticipate in organizational initiatives to improve functions, process, and technology for Atlas Technica and clients\nRequirements:\nThe ideal candidate will possess at least 2 years of people management and 5 years of IT experience (Desktop Support, Systems Engineering, Systems Administration) and should have the following qualifications:\nEnd User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting\nStrong verbal and written communication skills\nSupport of a primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD, Teams)\nSystems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp\nSupport of Sophos or similar product for endpoint threat management\nBasic understanding of virtualization platforms such as VMware or Hyper-V\nUnderstanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls\nExperience working in an MSP environment\nDesirable Qualities:\nFinancial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ\nSignificant experience in an MSP environment, particularly utilizing the ConnectWise suite of products\nExposure to/ability to support workloads in Azure or AWS\nExperience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch\nExperience with and ability to support Citrix XenApp or similar products\nExperience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat, SentinelOne\nExperience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint\nMore than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer\nAtlas Technica is proud to be an Equal Employment Opportunity employer. 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