{"id":2321489,"url":"https://alion.io/job/atlastechnica-technical-talent-development-specialist","title":"Technical Talent Development Specialist","company":{"id":4417940,"name":"Atlas Technica","domain":"atlastechnica.com","url":"https://alion.io/company/atlastechnica","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1805},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-06T13:15:58Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-20T12:45:06Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Title: Technical Talent Development Specialist\nReports to: Team Lead, Talent Development\nDepartment: Talent Development\nLocation: New York, NY\nTerm: Full-Time, Salaried, Exempt\nAbout Atlas Technica\nAtlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.\nWe value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!\nPosition Overview\nWe are seeking a Technical Talent Development Specialist to support the development of early-career technical talent at Atlas Technica. This role is designed for an experienced IT support or systems engineering professional who can combine technical credibility with coaching, feedback, and structured talent development.\nThe Technical Talent Development Specialist will provide day-to-day technical coaching, ticket-queue guidance, and performance feedback to Intern Trainees and Interns as they build the foundational skills required to become successful Systems Engineers. This includes developing technical judgment, troubleshooting ability, ticket quality, response discipline, prioritization, ownership, and client-service habits throughout the early stages of their Atlas career.\nThe successful candidate will work closely with the Team Lead, Talent Development to evaluate readiness, identify development patterns, improve training resources, and strengthen the systems and practices used to develop technical talent across Atlas.\nPosition Responsibilities:\nProvide day-to-day technical coaching and guidance to Intern Trainees and Interns as they navigate live support work and develop foundational engineering skills\nMonitor ticket activity and service-board work to reinforce ticket quality, response standards, prioritization, documentation, process adherence, and ownership\nTrack technical development, performance, and readiness throughout the internship program and contribute to structured graduation and advancement decisions\nReview technical work and provide practical, timely feedback based on ticket activity, troubleshooting approaches, service reviews, and observed performance\nHandle or appropriately route technical escalations from developing engineers while using escalation situations as coaching and learning opportunities\nDeliver individual and group coaching sessions focused on troubleshooting, technical judgment, service quality, communication, accountability, and support best practices\nPartner with the Team Lead, Talent Development to execute established development frameworks, identify recurring skill gaps, and continuously improve the internship operating model\nIdentify patterns across intern performance and recommend training, documentation, process, or coaching improvements that strengthen engineer readiness\nDevelop and maintain technical training resources, documentation, exercises, and learning experiences that support consistent skill development\nHelp translate successful internship-development practices into repeatable approaches that can support onboarding and continued development of engineers across Atlas\nRequirements:\n2+ years of experience in IT support, systems engineering, service delivery, or a similar technical environment\nStrong troubleshooting ability with practical knowledge of support engineering, ticket management, escalation practices, and service-quality expectations\nExperience coaching, mentoring, training, or developing interns, junior engineers, or other early-career technical professionals\nWorking knowledge of Microsoft Windows endpoint administration, Microsoft 365, Outlook, Microsoft Office applications, Microsoft Intune, and device-management concepts\nWorking knowledge of identity, access, and account-administration concepts\nFoundational knowledge of networking and remote connectivity, including TCP/IP, DNS, VPN technologies, and common connectivity troubleshooting\nAbility to evaluate technical work quality, identify development patterns, and reinforce best practices through clear and actionable feedback\nStrong written and verbal communication skills with the ability to explain technical concepts clearly, patiently, and at an appropriate level for developing engineers\nStrong organization, ownership, consistency, and follow-through within a fast-moving service environment\nAbility to balance technical troubleshooting, coaching, performance observation, documentation, and multiple development priorities\nDesirable Qualities:\nExperience working within a Managed Service Provider or other high-volume, client-facing IT support environment\nPrevious experience developing interns, junior engineers, apprentices, or other early-career technical talent\nFamiliarity with cloud storage and file synchronization, email-security technologies such as Mimecast or KnowBe4, web filtering, telephony, audio/visual systems, printers, peripherals, and common business applications\nExperience with Atlas Technica’s engineering environment, tools, or service-delivery practices\nStrong process discipline with an interest in improving documentation, learning resources, and repeatable technical-development programs\nAbility to combine strong technical credibility with an approachable, supportive, and accountable coaching style\nGenuine interest in helping technical professionals grow while improving consistency and quality of service delivered to clients\nAtlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.","description_format":"text","description_chars":6194,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","Cybersecurity","Information Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-12T06:10:56Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.937,"p_room":0.9,"age_days":13,"expected_fill_days":28,"reasons":["conf:2","urgency","velocity","win:mid","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/atlastechnica-technical-talent-development-specialist","json_url":"https://alion.io/job/atlastechnica-technical-talent-development-specialist.json","meta":{"generated_at":"2026-10-20T15:41:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17762,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417940},"rest":"https://alion.io/mcp/rest/get_company?id=4417940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatlastechnica-technical-talent-development-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatlastechnica-technical-talent-development-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatlastechnica-technical-talent-development-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atlastechnica-technical-talent-development-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatlastechnica-technical-talent-development-specialist"}]}