{"id":675876,"url":"https://alion.io/job/atleanworld-dutch-back-office-agent","title":"Dutch Back Office Agent","company":{"id":668824,"name":"Atlean World","domain":"atleanworld.com","url":"https://alion.io/company/atleanworld","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":39,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1500,"max":1650,"currency":"EUR","period":"month","gross":null,"usd_annual":22236},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-06-25T00:00:00Z","employer_posted_date":"2025-06-25","last_verified_at":"2026-11-01T13:48:57Z","board_verified":true,"closed_at":null,"days_open":494,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":494},"description":"Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.\nYour Next Job, Without Boundaries!\nWe are offering a great work experience in amazing Athens, Greece for a role as a Dutch Back Office Agent.\nRole Overview:\nIn this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.\nRequirements\nWhat do you need to be successful at this job?\n 2+ years of experience in online customer service or back-office roles\n Strong analytical, prioritization, and active listening skills\n Proficiency in MS Office and G-Suite\n Advanced communication skills\n Availability to work rotating shifts (including weekends and holiday),- with at least 1 weekend off per month)\n Fluency in Dutch and English\n Benefits\n Hybrid working model (3 days at the office, 2 days from home - flexible scheduling)\n Dedicated onboarding buddy\n Competitive salary: €1500-€1650 gross/month (based on experience) x14 salaries/year\n €90/month net meal allowance\n Annual performance bonus scheme\n Private life and health insurance for you and your family\n Unlimited access to Udemy and ongoing training opportunities\n Make it your Next Job Without Boundaries!\n:::::::::::::::::::::::::::::::::::::::::::::::::::\nGet to know more about Atlean World\nAtlean World is going to be your recruitment partner during the whole journey:\nGuiding Your Odyssey with Atlean World\nPersonal Touchpoint:\nAs soon as you hit “Apply,” one of our expert recruiters will reach out to you. 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