{"id":735198,"url":"https://alion.io/job/atob-account-manager","title":"Account Manager","company":{"id":173856,"name":"AtoB","domain":"atob.com","url":"https://alion.io/company/atob","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":178000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1276},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2026-08-10T22:22:10Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-31T18:39:38Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Our mission\nThe trucking and logistics industry provides the backbone of the economy. But the payments infrastructure on which it runs is broken. For the hard-working men and women of this sector, the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with shady fee structures. The incumbent players in this space often overlook the economic and practical needs of this user base.\nWe're changing that.AtoB is building Stripe for Transportation - modernizing the payments infrastructure for trucking and logistics. Supply chains rely on the timely movement of capital to function efficiently. Our end game is a world in which that capital movement occurs fairly, smoothly, and without delay. As we pursue that end game, we aim to center our customers in every way - offering them world-class customer experience and building products that work with and around the unique constraints of their daily lives. We build for fleet managers in the office and drivers on the road. We strive for products that are efficient, satisfying, and useful. Our customers enable our modern economy -they deserve it .\nOur history and background\nOur founding team has backgrounds in payments, working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, and building apps that were featured on the Apple app store. We have staff and senior engineers from Google, Uber, Meta, Shopify, Stripe, Chime, and other leading technology companies.\nWe have raised $125 million+ from investors such as General Catalyst, Elad Gil, Bloomberg Beta, Y Combinator, XYZ; founders and CEOs of companies such as Google (Eric Schmidt), Salesforce (Marc Benioff), Coinbase (Brian Armstrong), DoorDash (Tony Xu), Instacart, Gusto; strategic investors like Mastercard, Flexport and Samsara.\nWe were named to Forbes annualNext Billion-Dollar Startup List, and have just recently been selected to join theWorld Economic Forum as a Global Innovator.\nAtoB is looking for a driven and experienced Account Manager to join our growing sales team. This role is focused on acquiring new customers through an outbound sales motion. The ideal candidate has a proven ability to prospect, generate opportunities through cold outbound, conduct effective discovery, and manage their pipeline to close deals.\nKey Responsibilities:\nOwn, manage, and grow an assigned portfolio of AtoB customers, serving as the primary point of contact and trusted advisor.\n\nBuild a deep understanding of each customer's fleet, business needs, spending patterns, and opportunities for growth.\n\nDrive customer adoption and engagement by increasing card activation, utilization, fuel and non-fuel spend, and overall usage of the AtoB platform.\n\nIdentify upsell and cross-sell opportunities by introducing additional AtoB products and solutions that address customer needs (for example Credit, Capital or Digital Wallet).\n\nProactively monitor account performance to identify growth opportunities, declining engagement, churn risk, payment concerns, and other changes in account health.\n\nDevelop and execute retention strategies for at-risk customers while maintaining strong, long-term customer relationships.\n\nUse customer and account data to prioritize outreach, quantify value delivered, and drive Contribution Margin growth across the book.\n\nPartner cross-functionally with Credit, Risk, Support, Operations, and Product to resolve customer issues and enable responsible account growth.\n\nMaintain accurate CRM records, account health assessments, opportunities, and follow-up activities.\n\nConsistently achieve or exceed assigned retention, growth, and Contribution Margin targets.\n\nQualifications:\n5+ years of Account Management, Customer Success, or relationship-based sales experience supporting US or UK customers.\n\nProven experience managing and growing an existing portfolio of customers.\n\nStrong ability to identify upsell, cross-sell, retention, and customer-growth opportunities.\n\nComfortable using customer and performance data to identify risks, prioritize opportunities, and make decisions.\n\nExcellent communication, relationship-building, negotiation, and problem-solving skills.\n\nCommercially minded with the ability to balance customer outcomes with revenue growth.\n\nSelf-motivated and results-driven, with the ability to manage multiple customer relationships in a fast-paced environment.\n\nExperience with CRM, customer engagement, and sales tools such as Salesforce or Salesloft is a plus.\n\nWhy AtoB? At AtoB, Account Managers play a direct role in helping fleets save money, operate more efficiently, and get greater value from their financial tools. You'll own meaningful customer relationships while driving retention, adoption, and growth across your book. You'll work cross-functionally in a fast-growing environment where your impact on both our customers and AtoB's growth is measurable.","description_format":"text","description_chars":4897,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing"],"lifecycle":[{"event":"open","at":"2026-09-11T10:51:41Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.478,"p_room":0.28,"age_days":81,"expected_fill_days":35,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/atob-account-manager","json_url":"https://alion.io/job/atob-account-manager.json","meta":{"generated_at":"2026-10-31T18:44:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29368,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":173856},"rest":"https://alion.io/mcp/rest/get_company?id=173856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatob-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatob-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatob-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atob-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatob-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":735198}},{"tool":"search_jobs","arguments":{"company":"atob.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":735198},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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