{"id":2055913,"url":"https://alion.io/job/atoms-associate-operations-manager-6","title":"Associate Operations Manager","company":{"id":1533,"name":"Atoms","domain":"atoms.co","url":"https://alion.io/company/atoms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":84,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":89000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1603},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T23:08:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T23:21:47Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who we are \nNovaKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. \nWe take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.\nWe're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. \nWhat you’ll do\nAs an Associate Operations Manager at one of our cloud kitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.\nTeam Management\nLead and train a dedicated facility team, handling scheduling, training, and performance management.\nManage an efficient order fulfillment process and deliver excellent customer service.\nManage a janitorial team; uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.\nCultivate a positive and inclusive work environment, fostering teamwork and communication across teams and departments.\nSales\nLead facility tours where you will proactively engage with restaurants as part of relationship building and lead the overall sales pitch.\nDevelop and maintain internal relationships to set proper expectations with potential customers and continually seek out value-added opportunities for customers that other teams can test out.\nCustomer Support and Retention\nServe as the primary point of contact for restaurant partners, building and maintaining trusting relationships and solving any issues that arise.\nQuarterback the onboarding process for new restaurant partners, including assistance with permits, online delivery platform setup, and launch strategy planning.\nManage the overall partner experience, preventing churn and extending the partner lifecycle.\nAdministrative & Strategic\nParticipate in planning sessions with management and peers, utilizing data to make decisions.\nReview and report KPI metrics to facility management and contribute to goal setting.\nManage and report the facility P&L, understanding key drivers for achieving facility-level profitability.\nBuilding Repair and Maintenance\nConduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts.\nPerform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services.\n\nWhat we’re looking for\nOperations Management: 2 years (Preferred)\nEmployee Management/Assistant Management: 2 years (Preferred)\nRestaurant Management: 2 years (Preferred)\nProperty Management: 2 years (Preferred)\nWhy join us \nDemand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.\nChanging the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. \nCollaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.\nWhat else you need to know \nThis role is based in our São Paulo office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. \nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":4036,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Robotics","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-07T23:40:44Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":60,"reasons":["conf:3","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/atoms-associate-operations-manager-6","json_url":"https://alion.io/job/atoms-associate-operations-manager-6.json","meta":{"generated_at":"2026-10-12T01:42:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2213,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1533},"rest":"https://alion.io/mcp/rest/get_company?id=1533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatoms-associate-operations-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatoms-associate-operations-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatoms-associate-operations-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atoms-associate-operations-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatoms-associate-operations-manager-6"}]}